1 Reply Latest reply: Sep 29, 2013 1:40 PM by Demo
R3dpoint Level 1 Level 1 (0 points)

One problem leading to another. Updated myIPad 4 to ios7  and now when I try to reset my settings the passcode that it requests, which I assume is the same as my four number access code, does not work. Is there another passcode I'm missing or is this related to the update? It was recommended that the settings be reset to try and resolve the repeated notification display that my charger or cable is not approved (I'm using the supplied Apple charger and cable). This notification appears each time I plug the charger in. Any ideas out here?


iPad, iOS 7.0.2
  • Demo Level 10 Level 10 (83,545 points)

    The iPad passcode and the restrictions passcode could be the same, but if you did not set the restrictions passcode, then you obviously have a problem. Unfortunately, if the restrictions passcode is not working you have to restore the iPad to factory settings - meaning erasing and restoring as new. 

     

    If you have a backup that doesn't contain the passcode, you should be able to restore from that backup and then that would erase the settings passcode and you could get back into the settings. However, in order to restore from a backup now in iOS 7, you have to turn off Find my iPhone in the settings first. If you cant get into the settings, you cant turn Find my iPhone off.