App Store app problems after iOS7 update

I'm having the same issue with my iPhone since ios 7... after restoring all seemed fine until I tried to use APP, CoPilot GPS

Does anyone else use this app?

It's free, it's been awesome, but now since the upgrade it insists that I download a map (and asks me to pay for it, which tells me it must know I already have a map set downloaded.... yet I can't/it can't access it.) I'm stuck on the My Maps page.

I'm sure more APPS are screwed up too.

@Jennyrenny

I don't use CoPilot GPS, but ( judging by the CoPilot support website at copilotgps.com ) it looks like you can restore purchases by tapping "Restore" on the My CoPilot > My Account screen. Failing that you may need to contact CoPilot support or Apple's AppStore support team.

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Getting back to the AppStore/iOS 7 problems, I can confirm that the lockup / crash / inactivity problem continue to occur in iOS 7.0.4 😟. That said, I have a vague sense that the Appstore in 7.0.4 is marginally more better than in 7.0.3 (restarting without signing out of your apple id does seem to allow the appstore to open now, where previously it would just hang with a white unpopulated page).

To reiterate: The Appstore lockup / crash / inactivity problem is not fixed by iOS 7.0.4.

Well it seems that 7.0.4 fixed the App Store for me on an iPad 2. On launching it after the update, 41 apps suddenly needed updating... proof positive that it hadn't been working for quite a while. I was also able to complete a purchase, which is what brought me to this thread in the first place. Sorry I can't help more.

I'm getting this problem too on my iPhone 5 and iPad mini. It takes ages to search for an app in the store and sometimes I can't get the search to show any results at all unless I restart the device and try again. App Store and iTunes store are both affected on my devices

This works for me. Turned block cookies to Never and I could download/install apps again.

(Haven't tried wiping the iPhone and restoring from a backup)

ddkilzer wrote:

Check Settings > Safari > Block Cookies. If it is set to "Always", change it to either "From third parties and advertisers" (the default) or "Never".

Then quit the App Store by double-pressing the Home button, then swiping the screenshot of the App Store app up (towards the top of the device).

Return to SpringBoard (hit the Home button twice, but not consecutively), then launch the App Store again to see if that fixed the issue.

BTW, as of iOS 7.0.3, both App Store and iTunes Store are no longer affected by Safari's "Block Cookies" setting.

I found the fix for my issue (please read on)... My issue was similar and began as soon as I upgraded my iPhone 4 to iOS 7 from iOS 5. Also, my wife bought me an iPad Air, and bam - same issues with it right from the start. Keep in mind that my wife's iPad 1 and iPhone 4 on iOS 5 continued to connect to our home wifi network and the App Store without issues.

The problem: when browsing the App Store, my wifi connection would hang. It would also hang anytime I was downloading apps. Safari would hang as well when I was in the App Store, or downloading apps. The only way to get anything to 'unhang' (and only temporarily) was to turn airplane mode on and back off, and even then it would hang again within 10 seconds or so and I'd have to do it again, and again, and again. FRUSTRATING. It was taking up to 20 minutes to download an app. If I wasn't downloading an app or surfing the App Store, my wifi connection was good most of the time. Still, some apps like Flipboard would hang even when I wasn't in the App Store, until I turned airplane mode on and back off and I'd have to continue doing this as long as I used the app - again, and again, and again....

To troubleshoot: I tried pretty much everything suggested in the Apple forums, except the refrigerator trick (no way was I falling for this;). I reset my device network settings and turned my device off and on several times. I turned any and all settings you can think of off and on again, and again, and again. I even did 2 complete restores of my iPad Air. I also went through every single setting in my router (D-Link DIR-615 - a/b/n compatible) and modified the settings per Apple's wifi setting recommendations, and per suggestions here, and per many other message boards -without success. I thought maybe it was my router's DNS settings (openDNS), so I tried several other public DNS servers - again, without success. I took my iPad Air to work to see if it would work there. It did - just fine.

The solution: Finally, just about ready to return my iPad Air, I decided to try a new router as a last resort. I had read something suggesting that a dual band - 2.4 / 5 Ghz - router, with ac might help. It did. As soon as I hooked up my new Netgear router and got wifi up, apps instantly downloaded, and no more hanging.

So, I'm not happy that I had to upgrade my hardware to resolve the iOS 7 issue, but it was probably time anyway. I hope this helps someone else and saves them the hours and hours I spent working on this....

So I tried a couple of the things on this thread, and even though one poster said it didn't make a differnce after a certain iOS version, the one that seemed to fix the problem for me was setting the Safari browser cookie blocking to "Never". I don't think my software updated so quickly even when I first installed iOS 7. Of course I don't expect this to last long, but I'm enjoying it while I can. In the mean time maybe Apple will come up with a real fix for the problem. The devices are worthless if you can't reliably install and update software on them.

Unfortunately this did not seem to work for me. Also, it seems my trick only helps when I frst reboot my device. Of course at least at that point it's much better than what I was getting, but it looks like it's still going to take some intervention from Apple to get this working the way it should.

I had downloaded a game for my iphone and try to buy something I never had the money and now every time I log in and try download something it says enter my credit card and when I do it says I can not download eney thing what do I do ?

Tfonix wrote:

I think I have discovered today a very effective and simple workaround!

You only have to turn off the wifi and cellular connection on iPad, then open the App Store, after that turn the wifi on one more time! The App Store will not freeze and you can search, or go to your update list, purchased list, without any problem! I have tried this the whole day and there is no problem at all!

The above solution did not work for me. Not sure if this is the same problem I have with the ipad mini retina with LTE. Oddly, the app store app always seems to work without hanging issues when on a LTE/cellular connection. Everytime it hangs, it was always on a WIFI connection and it did not matter whether cellular data is active or not. Restoring or logging out apple id or turning the ipad off and on only briefly solves the problem as Mystery mentioned. In most cases after a reboot or apple id sign in, the 1st app download would go thru but subsequent downloads would hang/crash back to the springboard. None of the other apps are hanging on WIFI. Also tried connecting to multiple WIFI routers/hotspots with same results. I still have an IOS 6 device and the app store loads everytime on WIFI.

So far, I have isolated to these conditions: App Store app, WIFI, and IOS 7.03-7.04 (it came with 7.03). But from this thread, seems like any version of IOS 7 is affected. Perhaps they forgot to test app store caching on a WIFI connection?

Restoring my iPod Touch 5th gen (to iOS 7.0.4).

Then re-installing the app.

Solved the in app purchase issue for me. Restored previous pruchases fine, and no longer crashed the app.

Bit drastic though.

It is a development iPod anyway, so I didn't bother backing it up. So I don't know whether restoring from backup would have just restored the problem too.

I did what ddkilzer said to do and it worked for me. Thanks, ddkilzer!

Still no fix or any news for this problem from apple since iOS 7.0.4 release. Does apple specially intend to quietly limit user from purchasing too many free apps from an account without a creditcard number, as the change of iOS 7 obviouly remove "see all" option from app store apps page.