Q: i just bought a new mac book pro, and my iwork '09 wont run on it. It says I need the installer, which I can't find. When I try to just download a new one from the App store, it says I already have it. It's not listed in my purchases in the Appstore.
When I try to open the icon, it says it needs the installer. When I try to buy a new copy at the App store, it says I already have it. It's not listed in my pruchases, I think because the purchase pre-dates the App store for Mac.
Help!
MacBook Pro (Retina, 15-inch, Early 2013)
Posted on Sep 29, 2013 5:05 PM
by Dah•veed,Solvedanswer
Mac App Store
Running multiple versions of apps tends to confuse the OS.
I would use an app such as AppCleaner to delete all versions of the iWork apps and then see if yu can buy the Mac AppStore version.
Posted on Sep 29, 2013 5:34 PM