iTunes Connect with iBooks & iOS dev program

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iTunes Connect with iBooks & iOS dev program

Hello, I'm Marc and I have this problem:

" I already have an iTunes Connect account to sell another media type (books, music, TV content, or movies). Can I use the Apple ID associated with that account to enroll in the iOS Developer Program?

No. If you currently have an iTunes Connect account to sell another media type, you cannot use the Apple ID associated with that iTunes Connect account to enroll in the iOS Developer Program. You’ll need to set up a new Apple ID and use it to enroll in the iOS Developer Program."

But i didn't read that when I purchase the iOS Developer Program, so I have the iBooks Developer and iOS developer in the same account, but on iTunes Connect only appears the books.

The question is : How can i resolve this situation, how can i transfer the iOS account to another new Apple ID?

Thanks.

Posted on Sep 29, 2013 5:54 PM

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Answer 1

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K T

Level 7

23,877 points

Sep 29, 2013 6:00 PM in response to Marc.F

Since the dev account is new(er) try devprograms@apple.com to investigate signup issues.

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Answer 2

fatisis

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Oct 1, 2013 2:59 AM in response to K T

I have the same problem. I contacted Apple but didn't get any response yet. What happens in these occasions?

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Answer 3

Marc.F Author

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Oct 2, 2013 11:43 AM in response to fatisis

OK, they respond my email and say me that they cancel my iOS dev and return me the money. So if i want to return to apple iOS developer i have to create a new Apple ID exclusively for develop iOS or OSX.

good luck fatisis 🙂

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Answer 4

K T

Level 7

23,877 points

Oct 2, 2013 11:46 AM in response to Marc.F

Good info, thanks for the follow up.

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Answer 5

fatisis

Level 1

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Oct 2, 2013 11:58 PM in response to Marc.F

Thanks Marc! I'm still waiting though... Why do you have to create a new Apple ID. Can't they associate your old Apple ID with App Store?

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Answer 6

fatisis

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Oct 4, 2013 2:25 AM in response to Marc.F

I'm still waiting for a response. How many days did it take them to respond to you? 😐

Thanks!

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Answer 7

Marc.F Author

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Oct 4, 2013 2:33 AM in response to fatisis

Yes, i was crazy sending emails because they didn't answer me, like you so i think that this is the first one or early emails.I don't remember the date i'm sorry but it wasn't the last week.

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Answer 8

fatisis

Level 1

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Oct 4, 2013 3:31 AM in response to Marc.F

I've sent only one mail till now. You think I must send another one?

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Answer 9

Oct 13, 2013 8:42 PM in response to Marc.F

I'm having the same issue. I didn't make a point to look this up before purchasing the account - and why would anybody do that. Horrible experience. Apple should be ashamed. iTunesConnect remains clunky.

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Answer 10

Oct 13, 2013 9:03 PM in response to Marc.F

I tried to purchase a new account and deal with canceling and getting my refund later. Although when I tried to signup for a different apple Id for a new developer account - I was never prompted to pay. Now I have 2 developer accounts that aren't correct. Coding is difficult enough, now we have to deal with this mess - awesome. Thanks again Apple.

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