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Video stopping on movies but sound continues !!

Video keeps stopping but sound continues during movies

AppleTV 2, iOS 7.0.2

Posted on Sep 29, 2013 6:49 PM

Reply
4 replies

Sep 30, 2013 10:43 AM in response to muggg

I also had this happen last night around 8:30 or 9 CST. Watching 2 different episodes of Dr Who resulted in multiple occasoins of the video just freezing and audio continuing. Hitting menu and backing out of the show and back in solved it in most cases, but it seemed like it took a long time to resume. I haven't tried it yet today, hopefully it was just a glich in apple's servers. Everything else on my network seemed to be working fine.






ATv 2 iOS v 7.02

Oct 2, 2013 12:27 PM in response to muggg

Happened with us too (Sept 29), also trying to watch After Earth. Video stopped but could hear movie continuing. Hit menu and backed out / restarted movie several times but kept occuring. Connected ATV to computer and reset to factory standards but did not resolve problem. Settings show excellent WiFi strength and have internet

download speed 50-60 Mbps. Finally ended up downloading to Ipad and watching on TV via HDMI connection. Haven't tried ATV since so hoping the issue (w/itunes?) resolved itself!!

Video stopping on movies but sound continues !!

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