-
All replies
-
Helpful answers
-
Sep 29, 2013 9:01 PM in response to Trixie537by Kappy,The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
-
Feb 7, 2016 1:50 PM in response to Kappyby 21jdietz,this is very unhelpful....where it says rescue email address I click it and nothing happens!!!!! Please help
-
Feb 7, 2016 5:27 PM in response to 21jdietzby Kappy,You are replying to a 2 year old topic. Try learning how to read and post your own topic.
Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions
3. Contact Apple for help with Apple ID account security - Apple Support
Be sure your use Item 3 above if you don't have a Rescue Email address.