What is wrong with the Apple system ? ICloud Storage about to be reduced, even though I have auto renew. No helpdesk and about 9GB of my files about to be tipped out in the ether according to them - **** poor Customer relations eh ???
ICloud-OTHER, OS X Mountain Lion (10.8)
OK, we can sort this out for you quite easily.
Firstly: were you a MobileMe subscriber who migrated to iCloud? If you weren't, you need read no further and take no action.
If you were a MobileMe subsriber you received complimentary extra storage when you migrated, due to expire on September 30 2013.
If at any time since you migrated you purchased extra storage it will have cancelled the free storage and will auto renew so you need do nothing.
You can check the situation:
What date is given here? -
If it's the same as in the picture, you did not purchase additional storage and need to purchase your current plan now. Click you current plan to select it then click 'Done'.
It it's not the same, the you purchased extra storage at some point and need take no action - you will not lose any storage. You will have been getting emails because the automated system doesn't know you purchased extra storage.
What a mess - iCloud Storage about to be reduced according to Apple, no support, incorrect stored amount by some 7GB and I have an auto renew subscription. What a mess and no one to talk too !!!
