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rex1928
Level 1 (0 points)

Q: Hotspot set up. Worked we'll with previous  version. Ver 7 won't connect hot spot with 3G

Have 2ipads. One with 3G one wifi only. When travelling set up hotspot for download daily newspapers. New ver 7 cannot set up hotspot. The iPad without 3G can't find the other iPad. Worked we'll with previous version software.  Have reset both units. No difference. Why does new version 7 not work same?

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.0.1

Posted on Sep 30, 2013 3:44 AM

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rex1928

Q: Hotspot set up. Worked we'll with previous  version. Ver 7 won't connect hot spot with 3G

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  • by matt00,

    matt00 Oct 2, 2013 2:41 PM in response to rex1928
    Level 5 (4,015 points)
    Oct 2, 2013 2:41 PM in response to rex1928

    Hey rex1928,

     

     

    Thanks for the question. I understand you are experiencing some issues with Personal Hotspot on your iPad. The following article may help to resolve your issue:

     

    iOS: Troubleshooting Personal Hotspot

    http://support.apple.com/kb/TS2756

     

    If you encounter an issue using Personal Hotspot with other Wi-Fi devices, try the following:

     

    1. Turn Personal Hotspot off.

     

    2. Verify Wi-Fi is on in Settings > Wi-Fi.

     

    3. Turn Personal Hotspot back on.

     

    4. If another device is unable to join your Wi-Fi network, ensure that the user enters the Wi-Fi password correctly. If the device cannot see your Wi-Fi network, verify your device name.

              Note: Windows may not properly display a device name that uses non-ASCII characters.

     

    5. Verify how many devices are currently using your Personal Hotspot. Depending on your wireless carrier and, the maximum number of Wi-Fi connections may be limited to three at one time.

     

    6. If the other device still cannot connect, try turning Wi-Fi off and on again on the device. Verify that your device can see other Wi-Fi networks.

     

    Note: If you see an "Unable to Join" or timeout error when trying to connect a device using Wi-Fi, ensure that you remain on the Personal Hotspot screen until the first device connects. After a device has connected, you can leave the Personal Hotspot screen and use your phone normally. Your device will automatically stop broadcasting using Wi-Fi if you put your device to sleep or after 90 seconds elapse with no devices connected using Wi-Fi. You can start broadcasting your Wi-Fi network again by tapping Settings > Personal Hotspot.

     

    Thanks,

     

    Matt M.