1 Reply Latest reply: Oct 2, 2013 1:52 PM by matt00
KPM 1 Level 1 (0 points)


can anybody can help. My ipad just dropped out of wifi while using. there was no physical damage but now i cant find any wifi networks and i have tried at least 5 known ones. When i click Wi-Fi it just constantly scans and finds nothing. Any ideas

iPad, iOS 5.1.1
  • Level 5 (4,015 points)

    Hey KPM 1,



    Thanks for the question. I understand you are experiencing issues related to Wi-Fi connectivity. The following article may help to resolve the symptoms you described:


    iOS: Troubleshooting Wi-Fi networks and connections



    Unable to locate a Wi-Fi network


    1. Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks. Note: It may take a few seconds for the Wi-Fi network name to appear.


    2. Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.


    3. If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.


    4. Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports3.


    5. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:

              - previously connected Wi-Fi networks and passwords

              - recently used Bluetooth accessories

              - VPN and APN settings




    Matt M.