Q: Cannot access ICloud to backup data

Hello there, ldmdconner.

The following Knowledge Base article reviews the basics for backing up to iCloud:

iCloud: Back up your iOS device to iCloud

http://support.apple.com/kb/PH12520

Some additional pointers for troubleshooting iCloud backup is linked from that article as well:

iCloud: Troubleshooting creating an iCloud backup

http://support.apple.com/kb/TS3992

Thanks for reaching out to Apple Support Communities.

Cheers,

Pedro D.