Iphone 4 won't notify me when i have a text message

Question

Level 1

0 points

Iphone 4 won't notify me when i have a text message

My Iphone 4 will not notify me when I have a text message. There is not banner notification, not sound, or vibration. I have to click on the message icon to even see if I have a text message.

Two things have changed since the problem began to occur:

1. I updated to iOS7, 2. I began using iMessage on my MacBook Pro as well as updated my computer to the newest software.

Do Not Distrub is not on, my ringer is set to loud, I have made sure that there is some sort of setting on my phone that will notify me (vibrations, ringtones, etc..)

I do not know what is wrong.

iPhone 4, iOS 7

Posted on Sep 30, 2013 5:29 AM

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Answer 1

kylefox

Level 1

10 points

Oct 12, 2013 3:10 PM in response to tedensmore

I'm having the exact same issue. I've verified that all my notification settings are correct, volume is loud, mute switch is off, Do Not Disturb is off. I really think this is a bug in iOS7, based on the number of people suddenly experiencing the same issue.

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Answer 2

diesel vdub

Level 7

22,178 points

Oct 12, 2013 6:27 PM in response to tedensmore

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

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Answer 3

Gomer14

Level 1

4 points

Jan 31, 2014 12:47 PM in response to tedensmore

Check if there's a moon icon on the top right of the screen by the battery icon. If you see that icon your "Do not disturb" is on; turn it off and it should fix the problem. I don't recall turning that function on in the first place, but when I checked it was enabled.

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Answer 4

Sep 10, 2015 3:35 PM in response to Gomer14

I had the same problem. It was the "do not disturb button" that was activated. In my iphone when the "Do not disturb" is ON; it shows a moon next to the battery charge icon. When to "settings" , Do Not Disturb", and on the "Manual" option (turn off by switching the little nob to the left); then click on the option within "Allow Calls from" choose Everyone. The last option is "Silence" you want to choose "Only while IPhone is locked"

Hope this is helpfull

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Answer 5

aychray

Level 1

8 points

Oct 7, 2015 3:45 PM in response to Gomer14

I had no idea what that moon indicated! It has been taunting me.

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