Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error 3194

Hello friends,


I left my iPhone with my friend and he ended up screwing up my phone, I am now trying to restore it to two days and can not. Urgent need to resolve this because I can not go without cell. I've tried everything, change the hosts file, adding, entry rules in the firewall, disable antivirus anymore of this said, it is not possible to connect to the authentication server firmware.


I did a debug and returned it



Microsoft Windows 8 x64 Home Premium Edition (Build 9200 )

Hewlett - Packard HP Pavilion Sleekbook 14 PC

iTunes 11.0.4.4

QuickTime is not available

FairPlay 2.4.14

Apple Application Support 2.3.4

IPod Updater Library 10.0d2

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 6.1.0.13

Apple Mobile Device Driver 1.64.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Shipping to 1.9.6.143 Gracenote

Gracenote DSP 1.9.6.45


Serial Number iTunes 0198B6D80A4F2E18


The current user is not an administrator .

The date and time the current location is 2013-09-30 09:17:26 .

ITunes is not running in safe mode .

The WebKit accelerated compositing is enabled .

HDCP compatible .

Core Media is compatible .



Information **** External Plug - ins ****


There is no external plug-in installed.


iPodService 11.0.4.4 ( x64 ) is currently running.

iTunesHelper 11.0.4.4 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.


**** Network Connectivity Tests ****


Information Network Adapter


Adapter Name : { 415C9B34 - 025A - 4D5B - aaa3 - 84A8D6F77579 }

Description : Virtual Adapter Wi - Fi Direct from Microsoft

IP Address : 0.0.0.0

Subnet Mask : 0.0.0.0

Default Gateway : 0.0.0.0

DHCP Enabled : Yes

DHCP server :

Assignment Obtained : Wed Dec 31 22:00:00 1969


The Lease Expires : Wed Dec 31 22:00:00 1969


DNS servers :


Adapter Name : { F4997EF9 - AF49 - 40BC - A2C8 - 07D9F0C2F2EB }

Description : Ralink RT3290LE 802.11bgn WiFi Adapter

IP address: 192.168.0.101

Subnet Mask : 255.255.255.0

Default Gateway : 192.168.0.1

DHCP Enabled : Yes

DHCP Server: 192.168.0.1

Retrieved Assignment : Mon Sep 30 08:55:47 2013


The Lease Expires : Tue Oct 01 08:55:47 2013


DNS Servers: 187.122.127.36

187.122.127.35


Adapter Name : { 94CB7669 - 3d2f - 9665 - 419B - 26F5C0FD9FC9 }

Description : Realtek PCIe FE Family Controller

IP Address : 0.0.0.0

Subnet Mask : 0.0.0.0

Default Gateway : 0.0.0.0

DHCP Enabled : Yes

DHCP server :

Assignment Obtained : Wed Dec 31 22:00:00 1969


The Lease Expires : Wed Dec 31 22:00:00 1969


DNS servers :


Active Connection : LAN Connection

Connected : Yes

Online : Yes

Using Modem : No

Using LAN : Yes

Using Proxy : No


Information Firewall


The Windows Firewall is active .

ITunes is NOT enabled in Windows Firewall .


Connection attempt to Apple web site was successful .

Attempting connection to browse the iTunes Store was successful .

The connection attempt to buy on the iTunes Store was successful .

The attempt to connect to the iPhone activation server was successful .

The attempt to connect to the server firmware update was unsuccessful .

Elapsed time of network connection .

The attempt to connect to the server from Gracenote was successful .

The last successful access to the iTunes Store was 9/27/2013 22:31:43 .


Would greatly appreciate it if the community friends to help me.

iPhone 5, iOS 7.0.2

Posted on Sep 30, 2013 6:21 AM

Reply

There are no replies.

Error 3194

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.