iphone 5 problems
i have a portable charger case for my i phone 5, when i turn it on it says, 'this cable or accessory is not certified and may not work reliably with this i phone' any ideas how to make it work properly?
iPhone 5, iOS 7.0.2
i have a portable charger case for my i phone 5, when i turn it on it says, 'this cable or accessory is not certified and may not work reliably with this i phone' any ideas how to make it work properly?
iPhone 5, iOS 7.0.2
Hello josh_vickers,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
If you are having issues with an iPhone, iPad, or iPod touch accessory, try the troubleshooting steps in this article.
Best of luck,
Mario
Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here.
iphone 5 problems