HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone
Lollypop21
Level 1 (0 points)

Q: I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to iTunes to

I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to iTunes to activate it, or try again in a few minutes.

iPhone 5, iOS 7

Posted on Sep 30, 2013 7:32 AM

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Lollypop21

Q: I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Yo ... more

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  • by KiltedTim,

    KiltedTim KiltedTim Sep 30, 2013 7:35 AM in response to Lollypop21
    Level 9 (56,592 points)
    iPhone
    Sep 30, 2013 7:35 AM in response to Lollypop21

    Where exactly did you get this phone?

     

    Do you have a SIM in the phone?

     

    There are 2 primary causes for this.

     

    Either you don't have a SIM in the phone, which is REQUIRED to activate it, or the phone was hacked to unlock it.