Background app refresh not working iPhone 5 iOS 7.0.2

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Background app refresh not working iPhone 5 iOS 7.0.2

iPhone 5 32GB GSM iOS 7.0.2

Currently I have my device restored to a fresh iOS 7.0.2 no backup restored no iCloud set.

Since iOS 7.0 I've had the app "Mailbox" and never saw any issues. I read only about how people were getting logged off the app, but that never happened to me. For the longest time I thought that I was one of the lucky ones but it turns out that Background app refresh wasn't working and here's why. I like using the app "Newsify". It's an RSS reader that I like but stopped using it because it didn't support push notifications. I would have to open the app, wait for it to refresh and then I could see all my stuff. We'll with the release of iOS 7 they updated the app and added background app refresh support. I went into the app settings and configured that I wanted it to refresh every hour and waited. Well 2 hours went by and nothing. So I opened the app and it started refreshing and I saw a bunch of updates. I was like ***??? So I started to look into it and noticed that none of my Background app refresh apps weren't working as supposed. Please help.

iPhone 5, iOS 7.0.2

Posted on Sep 30, 2013 7:37 AM

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Answer 1

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Jose-4440 Author

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Sep 30, 2013 8:03 AM in response to Jose-4440

It finally worked. I did a restore>set as new iphone and didn't log into icloud. I'm going to log into icloud right now and set up all my apps and see if iCloud was the issue (don't know why would it be).

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Answer 2

Jose-4440 Author

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Sep 30, 2013 5:39 PM in response to Jose-4440

So it turns out that iCloud is the culprit. There is some hidden backup data that cannot be deleted that is messing with "Newsify". Let me see what I can find out.

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Answer 3

Jose-4440 Author

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Oct 4, 2013 5:48 AM in response to Jose-4440

So here is what I ended up doing.

I did a fresh restore and logged into my icloud. I waited for all my calendars, contacts, reminders, ect. to sync and turned off icloud but selected the option to keep that data on my phone. Then I created a new icloud account and waited for the new data to sync to my new icloud. After that I performed another fresh restore but this time I logged into my new icloud. I downloaded "Newsify" again and waited for it to do the background app refresh and it did :). It turns out that it stopped doing it and it was the app the whole time of just buggy ios 7 so I restored from the backup I did before all of this and end of sotrie.

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Answer 4

DTM82

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Oct 31, 2013 5:32 PM in response to Jose-4440

That seems a lot of work. I can't be bothered to do a restore. I will try logging out of iCloud though if I don't have to delete tonnes of stuff. I'm having background refresh problems with Evernote and Mailbox.

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Answer 5

elmac

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Oct 31, 2013 5:35 PM in response to Jose-4440

Hi, my IOS is at 7.0.3 maybe you need to Update the OS..

Usually a Full reboot & reset your settings does wonders..........

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Answer 6

Jose-4440 Author

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Oct 31, 2013 6:24 PM in response to elmac

I did update and I wasn't receiving push notifications on one app so I restored as new phone and it worked(push notifications) but background app refresh doesn't work for me for some reason. Thanks for the tip though.

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Answer 7

DTM82

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Nov 1, 2013 2:53 AM in response to elmac

My iOS is up to date (7.0.3) and I have a 5S too! Background refresh was working for me initially when I got my new iPhone (well I think it seemed to anyway) but has since stopped working.

Perhaps resetting all settings will work, however that is LONG! I guess I'll try it. Just so we're in the same page you do mean Settings>General>Reset>Reset all settings?

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Answer 8

Jose-4440 Author

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Nov 1, 2013 5:30 AM in response to DTM82

I've done this already but I just did it just in case. I don't have the 5s only the 5 but it's working on my wife's 5s. I don't know if apple would replace the phone because of this.

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