My 9 year olf has an IPAD and made some very HIGH purchases by mistake. I really need a credit on these purchases. HELP
thx
Geoff Miller
iPad, Windows Vista
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your child's iPad. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck.
My 9 year old has an IPAD and I see that there are some VERY HIGH charges that were made by mistake. Please help. my email is geoffrey.miller@kraft.com
