iOS7 contacts crashes when trying to delete birthdays

Question

iOS7 contacts crashes when trying to delete birthdays

I've been trying to clean up my contacts since "upgrading" to iOS7 hosed all my contacts on my iPad. I resynched with Outlook but now there are double entries for a lot of things including addresses and birthdays. Outlook does NOT have these entries in duplicate.

I can delete the extra addresses OK but attempting to delete an extra birthday cause the app to crash. If I re-open the app the birthday has not been deleted and any further attempt to do so will cause the app to crash again. This does NOT happen with every contact.

I'm now on iOS 7.0.2 and no fix in sight.

Anybody have a solution?

iPad 2, iOS 7

Posted on Sep 30, 2013 12:45 PM

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Answer 1

Jeff_za

Level 1

0 points

Oct 6, 2013 11:55 PM in response to marthafromelsewhere

I have the exact same issue. Anyone found a solution yet ?

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Answer 2

Nov 7, 2013 2:11 AM in response to marthafromelsewhere

Got the same issue. As for a fix I havent found one.

But looking on my phone, My icloud contact under linked contacts has the correct date but my exchange contact under linked contact has the wrong date.

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Answer 3

Pedro454

Level 1

0 points

Nov 15, 2013 11:00 AM in response to marthafromelsewhere

Same issue here saw as well. Trying to clean up contacts' birthdays via my iPad mini w/ iOS7 and the app crashes every time. A bit pathetic Apple, one of the your "main purpose" apps has a major glitch and no fix yet after an iOS update already. Come on, stop releasing the operating systems before you work the kinks out of at least the major app functions.

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Answer 4

Nov 19, 2013 10:34 AM in response to marthafromelsewhere

Same problem here, in some way i can have 2birthdays ^^, that shouldn't even be possible.. and when trying to delete it, the app just crashes, don't have a solution yet..

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Answer 5

rdzen

Level 1

0 points

Dec 30, 2013 9:41 AM in response to marthafromelsewhere

I am running iOS 7.0.4 and have the very same problem. Still no fix?!?

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Answer 6

KathA928

Level 1

4 points

Mar 3, 2014 4:48 PM in response to marthafromelsewhere

I'm on iOS 7.0.6 and it still crashes when trying to delete the incorrect or duplicate birthday. No problem with anniversaries though. Hopefully Apple responds with a fix and corrects it on the next software update.

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Answer 7

ollila

Level 1

0 points

May 8, 2014 2:33 AM in response to marthafromelsewhere

iOS 7.1; still crashes. But if you unlink your Lync contacts (or any other) from your Exchange contacts, the extra Birthdays are gone. This is just a workaround, no permanent fix.

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Answer 8

Dillyj

Level 1

8 points

May 22, 2014 3:16 AM in response to marthafromelsewhere

Driving me nuts, exactly the same problem. Come on Apple, about time this was sorted.

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Answer 9

ifugu

Level 1

0 points

Jun 2, 2014 1:12 PM in response to marthafromelsewhere

Same problem here. I'm trying to clean up my own contact card that is linked to work exchange, Facebook, ios, and google exchange. I've got multiple birthdays listed and multiple addresses for home and work. Deleting the addresses or birthdays crashes the contacts app. I'm sure if I unlink the contacts, I'll be able to remove the items, but then I'd corrupt the data on each service. I guess I need to live with the duplicate fields for now. :(

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