HT203512: iCloud: Account troubleshooting

Learn about iCloud: Account troubleshooting
6thm00n
Level 1 (0 points)

Q: iCloud problems in iPhone

On my iPhone, the Apple ID on the iCloud section in Settings is incorrect and it doesn't let me change it. How do I fix this?

iPhone 4S, iOS 7.0.2

Posted on Sep 30, 2013 1:01 PM

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6thm00n

Q: iCloud problems in iPhone

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 30, 2013 1:05 PM in response to 6thm00n
    Level 10 (104,521 points)
    Apple TV
    Sep 30, 2013 1:05 PM in response to 6thm00n

    Welcome to the Apple Community.

     

     

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

     

    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • by Axeman1020,

    Axeman1020 Axeman1020 Sep 30, 2013 1:06 PM in response to 6thm00n
    Level 6 (14,996 points)
    iPhone
    Sep 30, 2013 1:06 PM in response to 6thm00n

    To change the iCloud account on the phone you need to delete the account currently on it.

  • by 6thm00n,

    6thm00n 6thm00n Sep 30, 2013 1:12 PM in response to Winston Churchill
    Level 1 (0 points)
    Sep 30, 2013 1:12 PM in response to Winston Churchill

    Back story... I wrote down the worng Apple ID for the iCloud when I initally set my iphone up and now I can't remove it and have no password for it. When I try and delete the account it says I need to put in the password for it first... don't know it because, again, it's the wrong apple id... I left out a letter :/... any solutions?

  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 30, 2013 1:13 PM in response to 6thm00n
    Level 10 (104,521 points)
    Apple TV
    Sep 30, 2013 1:13 PM in response to 6thm00n

    I suggest you take it into an Apple Store along with your receipt and asked them if they can help you.

  • by 6thm00n,

    6thm00n 6thm00n Sep 30, 2013 4:11 PM in response to Winston Churchill
    Level 1 (0 points)
    Sep 30, 2013 4:11 PM in response to Winston Churchill

    Issue was resolved spontaneously after being on the phone with apple support for about an hour... Basically no one knew the answer becuase deleting wasn't an option without a password... and yet I tried for the 50th time and somehow it let me delete the account without a password which is a bit of a security issue FYI... apple had created this backup email for me, which isn't connected to me... they were not able to explain that either... weird all around, yet resolved. I'm happy.