Previous 1 2 Next 27 Replies Latest reply: Jun 3, 2015 5:59 PM by Wayne hawk
aslan2001ie Level 1 Level 1 (0 points)

hey guys ever since i updated to ios 7 anytime i make a call or its active (texting or going online) a blue vertical line comes up and moves drom one side of the screen to the other it goes away but its annoying and it worries me

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iPhone 4S, iOS 7.0.2
  • Ralph9430 Level 6 Level 6 (16,200 points)

    Definitely not good. First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

     

    If that doesn't help have Apple check it out. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • aslan2001ie Level 1 Level 1 (0 points)

    but this has only happened since i upgraded to ios 7... so far so good on what you told me to do i will keep an eye on it

  • aslan2001ie Level 1 Level 1 (0 points)

    ok it didnt work tried to send a snapchat and it happened it doesnt stop me from doing anything it bugs me thats all

  • Tris D Level 1 Level 1 (0 points)

    Hi All,

     

    I had this problem last night with my iPhone 5,

     

    Go to Settings/General/Accessibility/Physical & Motor then turn Switch Control Off.

     

    This feature is for use with an adaptive accessory for people who may be physically disabled (like a physical button connected to the phone), iOS7 will then highlight items in turn (using a blue bar or square), the user can then select their choice (using their button or switch) when it is highlighted.

     

    Please rest assured that the blue line is nothing to worry about and is not sign of a fault, merely part of the software.

     

    I turned this off last night and the blue bar dissappeared.  Hopefully the same will happen for you.

     

    Good Luck.

  • trijohnd Level 1 Level 1 (0 points)

    I have the exact same issue.  The settings you describe above are all off but I still had it. It has been there since the day after I upgraded to ios 7.0.2 for my iPad mini. So I've had it for 4 days now, but today it is gone. Here is a pic.

     

    I have no clue why it isn't there now. All i did was go in and check my settings, which, again, were all off as described above. 

     

    Here is a pic of the issue. This was on most apps and even turned on when I was on Safari if the website had to do any sort of loading, like a video, for example. The bar below is on a sailing app I have, but it was on most others too. The bar would just keep going from left to right and back again. It wouldn't never turn off. When I went back to my homescreen it would continue for about 1-2 seconds then disappear. Have dealt with this for 4 days now and it just suddenly stopped...figures...day I make a reservation at Genius Bar it won't replicate. Good thing I have a pic of it.

     

    blue bar.png

  • BruceyNZ Level 1 Level 1 (0 points)

    I get the same problem on my iphone 4 since i upgraded to IOS 7.0.2.

     

    The vertical band was BLUE but is now RED.

     

    Maybe related to the background image ??

     

    There is no Settings/General/Accessibility/Physical & Motor option on the iphone4.

     

    Its a strange one as it comes and goes..

     

     


  • jai_d81 Level 4 Level 4 (1,200 points)

    the first thing to do is to triple click the home button,it will disable the switch control,then go to settings>general>accessibility and look for switch control,, disable it and disable auto scanning as well.

  • alberto1978 Level 1 Level 1 (0 points)

    Hi BruceyNZ,

     

    I have an iPhone 4 with the same issue. Check again, because that section (not an option itself) exists:

     

    Settings/General/Accessibility/Physical & Motor/Switch Control

     

    This also fix another issue: my phone wouldn't lock or go to sleep if I didn't press the sleep/lock button. Therefore, if i had the phone like this, it would drain the battery. Happened last night and now it works well.

     

    I've switched off this option many times, but for some reason after some time it switches on itself.

  • Tris D Level 1 Level 1 (0 points)

    Hi Folks,

     

    My blue line has returned twice this week.  It seems like Switch control turns itself back on randomly, but I think that in every instance this has been due to (unaware) user error.  The triple click home button turns switch control on an off, you can see this happening by triple clicking whilst in the accessibility menu.

     

    I honestly don't think this is a bug, but I'm surprised that Apple didn't make the option a little harder to activate.

  • Kingoftypos Level 3 Level 3 (740 points)

    Settings---> General---> Accessibility---> Accessibility Short Cut---> choose something different for triple click.

     

    Personally I have Guided Access.

     

    KOT

  • tradelaw Level 1 Level 1 (0 points)

    I just had my phone company send me a new phone because of this blue stripe issue. As soon as the new phone was started it happened again. Tried this cure  and ..... NO BLUE LINE. Hope it stays that way.

     

    Other issue: since IOS 7 (when the blue stripe appeared, my case charger will not work with iphone 5. It starts charging and then shuts off in 30 seconds. Any theories?

  • chris_chau Level 1 Level 1 (0 points)

    maybe you should start a new thread on your other issue.

  • MaciPhoneiPod Level 1 Level 1 (15 points)

    YOU HAVE BLUE-TROJAN VIRUS!Reset or make a software update NOW!

  • thomas_r. Level 7 Level 7 (30,460 points)

    There is no such thing as a "blue-trojan virus." I don't know what the cause of the problems reported here is (my inclination would be to blame a hardware issue), but I do know that ain't it!

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