It doesn't appear as a printer choice when I try to add it. Software update says no update available, so I downloaded the driver from Canon but still no luck. Any suggestions?
MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)
Forgot to mention, I tried the reset printer function but that didn't seem to make any difference...
When I installed my Canon printer I tried downloading the drivers and got the printer working but I could not scan from the System Preferences > Print & Scan window. So I went back to basics and installed the software from the enclosed CD. After that it worked like a champ.
Also I had a temporary problem where my Mac could do test prints to the printer but could not queue documents to print. Rebooting my Mac and turning off and on the prater did not help. However unplugging the printer did fix it. So try that.
You can always write an email to Canon Care Center <carecenter@cits.canon.com> asking if your printer is supported in Mountain Lion and from where you can download compatible drivers.
I found some useful Max OS X printer references in another thread:
http://support.apple.com/kb/HT4670
http://support.apple.com/kb/HT3771
http://www.canon.co.uk/Support/Consumer_Products/product_ranges/printers/i_SENSY S/index.aspx
http://www.canon.co.uk/Support/Consumer_Products/products/printers/Laser/i-SENSY S_LBP6020B.aspx
Unable to install Canon LBP6020B laser printer with USB.
