4 Replies Latest reply: Feb 12, 2015 10:36 AM by engrizhar
DrouillardJim Level 1 (0 points)

Flash on camera not working nor is the flashlight

iPhone 5, iOS 7.0.2, 64
  • silentjdf Level 1 (0 points)

    I had this issue tonight and I solved it by doing a hard-reset by holding down the power button and home button at the same time.  A simple reboot didn't seem to work, but this hard-reset did.  Best of luck!

  • paulcb Level 6 (19,110 points)

    Standard troubleshooting...


    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.


    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.


    3. Remove apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Swipe up on the app preview card

    - Press the home button when done.


    4. If still a problem restore with your backup.


    5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.


    6. If still a problem, it's likely a hardware issue.

  • silentjdf Level 1 (0 points)

    the problem is back for me.  I'll do a full reset and get back to you.

  • engrizhar Level 1 (0 points)

    I have the same problem with ma iphone 5. When i upate to ios8.1.2 from 8.1.1 then camera flash and flash light was working for the first snapshot and first time tap on flash light..then i did not work for next use..after some time, it again start working for first time and then again not working..and so on..when i updated it to 8.1.3..then the camera flash and flash light is completely out of order..i do hard resetting but the problem is not solved yet..pl tell me what to do?