4 Replies Latest reply: Oct 15, 2013 3:57 PM by AlfromUK
AlfromUK Level 1 Level 1 (0 points)

I need to cancel the iCloud storage Upgrade I in paid for in last 24hrs. Is there an automated means to do so? I have already attempted to used the 'manage iCloud storage' function. I couldn't cancel the current upgrade minutes after doing so and only managed to downgrade after the expiry period next year (which does not really achieve the desired aim)


iCloud storage
  • randers4 Level 9 Level 9 (62,535 points)

    Try calling the Apple online store in your country to request a refund.  If you're in the U.K. the number is 0800 048 0408.

  • MLB1994 Level 1 Level 1 (0 points)

    I have exactly the same problem.  Apple made is really easy to purchase the upgrade, but do not make it easy to get the refund.  I received an email indicating that I could have a refund within 15 days by contacting apple.  A link was not provided in the email.  I exhaustively searched for a contact but could not get it.  There was all kinds of runarounds.  I called my local Apple Store and they scheduled a call to come into my phone tomorrow night to get the refund.  It is a $20 refund.  I think they just want people to give up so they get the money.  Will let you know if it works.

  • AlfromUK Level 1 Level 1 (0 points)

    Thanks, MLB1994.

     

    Your feedback is much appreciated.... It would be good to find out the outcome of your efforts and I agree re your thoughts, it seems the plan is for users to give up so that Apple gets easy money!

  • AlfromUK Level 1 Level 1 (0 points)

    Thanks, again