Q: My ipod is disabeled and it wont show up on my itunes. What do i do?

I lost my ipod for a while and i just found it. During the long period of time i forgot my pass code on it. I tried calling and chatting with apple support, but i have to have the serial number to be able to. I cant get it off the ipod like it tells me to and i cant get it off of the back because it rubbed off. What do i do? i have a friend looking at it sometime but i dont know what good that will do so please somebody help me. I really want my ipod back.