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I rented a movie using my iMac and it started downloading. A couple of days later, I went to watch it, but now I can't find it anywhere in iTunes. Where can I find it, or how can I see if someone else watched it and used up my rental?
iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.4)
It should have downloaded into the Movies part of your library - if you select Movies is there a Rentals tab on it ?
That's what I expected, but there' son Rentals tab. The lack of a rentals tab made me think someone else's watched it, but I can't find any place to verify that (whether or not the movie has actually been watched).
I'm not aware of any way of seeing whether it has or hasn't been watched - but even if only a second of it had been watched the timer (24 hours in the US, 48 hours elsewhere) would have started.
Can't find a rented/downloaded movie on my iPad.
If you've downloaded it on your iPad then it should be in the Videos app, if it's not in there then do you have a film age rating set in Settings > General > Restrictions that is hiding it ?
Thank you kind King_Penguin! It's in the video app!
I have the same question. I rented a movie in Itunes on my iMac because I wanted to rent the SD version, which didn't seem available with my remote using Apple TV. I cannot find my movie in my iMac, nor does it show up on my apple tv as a rental I've made. I signed out of my wifi and signed back in on my iTunes. I've restarted my iMac. I still can't find the movie. Where do I look for it? I don't seem to have a Video App on my iMac ... or DO I am I'm just not seeing it??
Thanks in advance for any help anyone can lend me 🙂
In my case, I found that one of my children had watched the rental more than 24 hours prior. There doesn't appear to be any way to see whether a movie has been watched--only what's been purchased.
I have never even open the movie rental, on iPad and they are gone on my main computer also,
What did you rent it on, how long ago (they expire after 30 days, or 24 or 48 hours depending upon your country after starting to watch it, whichever is the soonest), and what have you done with it since renting it - a rental can only be on one device or computer at a time, so if you moved it from your computer to your iPad then that will have removed it from your computer.
I rented in iTunes on my Mac Pro to send it to my iPad through the iTunes , just like I always have Movie -TV shows but now . They down load to my mac pro just find and I get them to and into my library put them on my iPad to watch later. In the mean time I have downloaded other TV shows etc. I go back and sink my iPad back to my mac pro to get the new shows and ALL my rented movie are gone off my iPad. So also go back to look on my mac Pro to find them and they are also gone. I have not even opened the movie on mac or iPad I was saving them for later and know I have 22-25 day left before they expire. Please help me, can you give me step by step instructions.
Rentals aren't synced to an iPad in the same way as bought films or TV programmes, they are moved (and when you move them to a device they are deleted from your computer, you can only have one copy of a rental).
If it's not in the Videos app on your iPad (there isn't a 'rentals' tab in the Videos app), it doesn't show in Settings > General > Usage > Videos, and you can't find it via the iPad's spotlight search screen (pull down the centre of the home screen in iOS ; swipe your first home screen to the right in iOS 6 and below), and it's not in the Movies of your Mac's iTunes library, then you could try the 'report a problem' page to contact iTunes Support and see if they will grant a redownload : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
I cannot find my downloaded rental on my computer
