ios7 activation lock,previous owner,apple id,

hello


please help me


i have buy iphone 5 from owner its used iphone and i restore the iphone to the new ios 7 and the device sittle linked with the previous owner account and the phone locked in activation lock and ask me to enter the apple id and password but i cant contact the previous owner . i dont have apple id .

please help at fast as you can


<Email Edited by Host>

iPhone 5, iOS 7.0.2, activation lock previous owne,id

Posted on Sep 30, 2013 10:39 PM

Reply
170 replies

Dec 2, 2013 12:04 PM in response to Ianmelia

Ianmelia wrote:


I have heard nothing but complaints since this new activation lock. What's Apple's response


Absolutely Nothing.


I think they over estimate their importance in the phone market. Many users will just change brands and it will be their own fault

Complains come from people who didn't buy directly from Apple. No money lost for Apple. Your passion is lost here, cause Apple responds to everyone who calls them. Lock made by previous owner is responsibility of that owner. Just like if lock was made by you - would make you very unhappy if Apple unlocked it for someone else.

That is technical support forum, there is no bypass for that lock that anyone here knows. Personally as soon as I would know the way to bypass, I would feedback Apple about that so they can fix it again. I like the idea, that people can forget their phone/ipad someplace and get it returned to them, just cause there is no sense to resell or reuse.

Dec 2, 2013 12:34 PM in response to fromsouth

In a way I agree, but what happens if let's say you had an iphone 4 and upgraded to an iphone 4/s 2 years ago... You sold your old iphone 4 on eBay. Now the buyer is stuck with the activation lock being on. (Remembering that 2 years ago no- one had any idea about activation locks).


I just think Apple have not been very customer conscious by adding this lock without any notice.


Would anyone buy the new iphone 5s without knowing anything about the way iPhones work. Especially when they cost nearly Β£600.00 I would want to try out an older second hand one first to see if I liked it. Now I cannot buy one from the likes of eBay as I cannot guarantee whether it will lock up. It may not be lost or stolen but even sellers are all bewildered as well.


Let's be honest, has anyone ever seen an iphone instruction book or user manual!


This is a discussion group and hopefully it will make others aware.

Dec 2, 2013 12:36 PM in response to Ianmelia

Ianmelia wrote:


I have heard nothing but complaints since this new activation lock. What's Apple's response


Absolutely Nothing.


I think they over estimate their importance in the phone market. Many users will just change brands and it will be their own fault


Actually, looking at some of the recent tech news, it seems other companies are scrambling to try and catch up to Apple because of much of the very good press about Activation Lock. Samsung recently tried to sell carriers on allowing a LowJack based kill option in their phones (but the carriers refused to accomodate it). Google has recently taken bad press because they simply cannot offer anything like AL since the way they license Android means they basically have no control over how Android is altered, bundled and used on devices. Theft of Android devices is generally described in news reports as "rampant".

Dec 2, 2013 1:04 PM in response to Michael Black

You can't compare Android to iOS. This is a fact that they had made a big mistake adding this activation lock, and you can't even downgrade your operating system.. I don't know anyone who had old iPhones and didn't sold them. Everybody does that.. Sells his old phone to buy yourself a new one. I think if all costumers would know that if you sell a phone with iOS 7 that they can't get into it. No one would buy anymore iPhones. And the ebay price would be lower and lower, in the iPhone would cost you 200€ new. But Apple didn't thought about the fact the most of the iPhone users aren't rich that they first get some money together to buy a iPhone and after a year or two they sell the old phone and buy another one.

Dec 2, 2013 1:10 PM in response to tilens

tilens wrote:


You can't compare Android to iOS. This is a fact that they had made a big mistake adding this activation lock, and you can't even downgrade your operating system..

It is no such thing - it may be your opinion, but it is not a fact by any definition of that word.


I personally think something like Activation Lock is long overdue. And if I were to sell my iPhone 5 privately, I would simply ensure to disable find my iPhone, and erase all content and settings before I sold it. Therefore, no problem at all with Activation Lock for the buyer, since Activation Lock would not even be in effect when they got it.


It is only a problem if the seller fails to properly prepare their device for sale, or the phone is not being legally sold in the first place (in which case, Activation Lock is doing exactly what it should).

Dec 2, 2013 2:03 PM in response to tilens

I agree, and let's not forget big companies who upgrade their handsets regularly to take advantage of better tariffs etc. this is usually done by a financial manager who does not know what every employees user ID and password is.


Amazing how much discussion this problem is generating all over the net. Let's also remember just how many bugs there are in ios7. Anyone noticed the obvious one where if you minimise an app, sometimes when you bring it back up it launches from startup, but that's one for another discussion group. So Apple don't always get it right


I Also agree that Android is pretty useless but if Apple carry on, users will swap to this or even windows based devices. There are now lots to choose from

Dec 8, 2013 9:30 PM in response to Jassim.almutairi

Oh **** .i buy my i4n for 2nd hand.i updated IOS 7.0.4 NOw Stuck my iphone.how to active ? 😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟😟
I cant contact this 4n active email id . please give solution .my alworks have a iphone.but now all stuck.what is this ? cant imaging .whare is steve jobs ?

Dec 11, 2013 6:12 AM in response to sameera kodikara

Repeatedly posting here is pointless. There is one and only one way to disable activation lock. You must know the previous owners AppleID password, or you must be able to contact the previous owner so they can disable it (using their password) online in their account.


Either way, if you have no means of contacting the previous owner, you will never be able to disable Activation Lock. There is no solution without knowledge of, or access to, that previous owner's password.

Dec 12, 2013 6:58 PM in response to Michael Black

This is not pointless posting. This is a precedent. Unfortunately a very bad one for consumers. I have never heard of any software issue that rendered hardware useless. If I forget my password on my Mac I can clean it off and start fresh. Phone theft isn't that "rampant" that's the press trying to grab headlines. What is rampant is how many people are buying second hand phones that are worthless, and the elitist attitudes that all these people must be thieves, stupid for buying a locked device or irresponsible with technology. It's not Apple's responsibility to keep track of your passwords true, it's also not apple's responsibility to lock your device from any use, that should be the user's choice. The default action is the worst action (lock the entire device), it's not as if people reported their devices stolen and now others are trying to unlock it. Yes it's nice to have the option of locking your phone, if it gets stolen, but not completely loosing all use if I forget my own password. There are numerous scenarios where people do not set up there own apple accounts and have no access to the passwords. The obnoxiousness that everyone can and should just understand technology is crazy, the fact most people don't is what makes Apple so popular in the first place. Hopefully Apple will reevaluate this and provide a solution (before someone else does).

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ios7 activation lock,previous owner,apple id,

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