Jassim.almutairi

Q: ios7 activation lock,previous owner,apple id,

hello

 

please help me

 

i have buy iphone 5 from owner its used iphone and i restore the iphone to the new ios 7 and the device sittle linked with the previous owner account and the phone locked in activation lock and ask me to enter the apple id and password but i cant contact the previous owner . i dont have apple id .

please help at fast as you can

 

<Email Edited by Host>

iPhone 5, iOS 7.0.2, activation lock previous owne,id

Posted on Oct 1, 2013 4:13 AM

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Q: ios7 activation lock,previous owner,apple id,

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  • by fromsouth,

    fromsouth fromsouth Feb 2, 2015 7:24 AM in response to mnaeemsattar
    Level 5 (4,801 points)
    iCloud
    Feb 2, 2015 7:24 AM in response to mnaeemsattar

    mnaeemsattar wrote:

     

    You are right Jassim.almutairi .. facing similar situation as my x owner of phone tried but failed to access his icloud account, even he has no more access to his backup email.  Now he has travelled to other country and is out of touch.  He's not reported his phone lost or stolen, then why I am unable to use this brick, as it is now for me.  A precious brick you don't like to just through away.  O apple, if x owner has not reported phone as lost or stolen then who are YOU guys to enforce deactivate?  Someone paid you for this phone, you can't just interfere with people's personal dealings.  If you still want to be a police, then you have right to block phones  those are reported stolen or lost, but not the phone which are never reported stolen or lost.  When first owner is not claiming his phone be stolen or lost then why Apple is blocking those devices.  We people expect and hope Apple to be more wise in this regard.

    WE ARE the People and expect Apple to NEVER EVER unlock our stolen devices for those "people".

  • by repairshop831,

    repairshop831 repairshop831 Oct 15, 2015 1:31 PM in response to Jassim.almutairi
    Level 1 (0 points)
    Oct 15, 2015 1:31 PM in response to Jassim.almutairi

    The only way you can get rid of this iCloud Problem is by having you ORIGINAL RECEIPT when the phone was sold or ask for a reprint if you can obtain it. Talk to an Apple Customer Service and ask for a supervisor because you lost your apple id and that there is no way to recover it etc etc.  Thats going to be your golden ticket, your original receipt purchase or a reprint.

  • by fromsouth,

    fromsouth fromsouth Oct 15, 2015 1:36 PM in response to repairshop831
    Level 5 (4,801 points)
    iCloud
    Oct 15, 2015 1:36 PM in response to repairshop831

    repairshop831 wrote:

     

    The only way you can get rid of this iCloud Problem is by having you ORIGINAL RECEIPT when the phone was sold or ask for a reprint if you can obtain it. Talk to an Apple Customer Service and ask for a supervisor because you lost your apple id and that there is no way to recover it etc etc.  Thats going to be your golden ticket, your original receipt purchase or a reprint.

    Not your, but original owner's original receipt. Your receipt for second hand owner has no value.

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