Jassim.almutairi

Q: ios7 activation lock,previous owner,apple id,

hello

 

please help me

 

i have buy iphone 5 from owner its used iphone and i restore the iphone to the new ios 7 and the device sittle linked with the previous owner account and the phone locked in activation lock and ask me to enter the apple id and password but i cant contact the previous owner . i dont have apple id .

please help at fast as you can

 

<Email Edited by Host>

iPhone 5, iOS 7.0.2, activation lock previous owne,id

Posted on Oct 1, 2013 4:13 AM

Close

Q: ios7 activation lock,previous owner,apple id,

  • All replies
  • Helpful answers

first Previous Page 6 of 13 last Next
  • by S. Minor,

    S. Minor S. Minor Dec 12, 2013 6:58 PM in response to Michael Black
    Level 1 (0 points)
    Dec 12, 2013 6:58 PM in response to Michael Black

    This is not pointless posting.  This is a precedent. Unfortunately a very bad one for consumers.  I have never heard of any software issue that rendered hardware useless.  If I forget my password on my Mac I can clean it off and start fresh.  Phone theft isn't that "rampant" that's the press trying to grab headlines.  What is rampant is how many people are buying second hand phones that are worthless, and the elitist attitudes that all these people must be thieves, stupid for buying a locked device or irresponsible with technology.  It's not Apple's responsibility to keep track of your passwords true, it's also not apple's responsibility to lock your device from any use, that should be the user's choice.  The default action is the worst action (lock the entire device), it's not as if people reported their devices stolen and now others are trying to unlock it.  Yes it's nice to have the option of locking your phone, if it gets stolen, but not completely loosing all use if I forget my own password.  There are numerous scenarios where people do not set up there own apple accounts and have no access to the passwords.  The obnoxiousness that everyone can and should just understand technology is crazy, the fact most people don't is what makes Apple so popular in the first place.  Hopefully Apple will reevaluate this and provide a solution (before someone else does).

  • by fromsouth,

    fromsouth fromsouth Dec 12, 2013 8:52 PM in response to S. Minor
    Level 5 (4,806 points)
    iCloud
    Dec 12, 2013 8:52 PM in response to S. Minor

    S. Minor wrote:

     

    This is not pointless posting.  This is a precedent. Unfortunately a very bad one for consumers.  I have never heard of any software issue that rendered hardware useless.

    I personally first met that technology (and I know it had existed before that as well) when purchased Dell's netbook in 2009. If such netbook was locked by motherboard password and password was entered incorrectly three times - netbook would lock and only Dell would unlock it with proof of purchase. Obviously it was not Dell who locked or setup password, original owner or user would. I do not see how it is different. Prices of stolen/lost iphones (they are sold as activation locked) have dropped on ebay tremendously from over 500 dollars to 200 on average. Is that good or bad for Apple? You tell us. I suspect it will increase their sales and reduce second hand market.

  • by vidstir,

    vidstir vidstir Dec 12, 2013 10:27 PM in response to fromsouth
    Level 1 (5 points)
    Dec 12, 2013 10:27 PM in response to fromsouth

    fromsouth wrote:

     

    Prices of stolen/lost iphones (they are sold as activation locked) have dropped on ebay tremendously from over 500 dollars to 200 on average. Is that good or bad for Apple? You tell us. I suspect it will increase their sales and reduce second hand market.

    Prices are down about 20% (not 60%) as buyers have become wary reading of experiences reported widely like those here. You may be correct about a sales bump. But similar to luxury vehicles, in the long term, a healthy resale market pushes early adopters to upgrade, expands the Apple community and multiplier effect of Apple-related purchases.

     

    Suffice to say, despite prior practice and common sense, record your AppleID and Password somewhere (including your Will if you have one) to enable use of your device for it's expected useful life. BTW a sales receipt or any other "proof of ownership" will NOT help at present... only the aforementioned ID and Password in face of an iClould activation lock.

  • by fromsouth,

    fromsouth fromsouth Dec 13, 2013 7:15 AM in response to vidstir
    Level 5 (4,806 points)
    iCloud
    Dec 13, 2013 7:15 AM in response to vidstir

    vidstir wrote:

     

     

    Suffice to say, despite prior practice and common sense, record your AppleID and Password somewhere (including your Will if you have one) to enable use of your device for it's expected useful life. BTW a sales receipt or any other "proof of ownership" will NOT help at present... only the aforementioned ID and Password in face of an iClould activation lock.

    Excellent information and ditto on recording AppleID. BTW another avenue where apple is saving money. Right now Apple has over 5 billion appleID's(according to user from itunes store forum- unofficial data) in their database and their server storage fees will go down if people continue using same id's instead of creating new one. BTW legit sales receipt - not the one that was cooked on fleeBay WILL help, just go to Apple store and show that and they will tell you how to proceed and/or contact Apple care. Receipt has to be from Apple or Apple authorized reseller. More reasons to by directly.

  • by vidstir,

    vidstir vidstir Dec 13, 2013 11:10 AM in response to fromsouth
    Level 1 (5 points)
    Dec 13, 2013 11:10 AM in response to fromsouth

    fromsouth wrote:

     

    BTW legit sales receipt - not the one that was cooked on fleeBay WILL help, just go to Apple store and show that and they will tell you how to proceed and/or contact Apple care. Receipt has to be from Apple or Apple authorized reseller.

     

    Encouraging! A legit Apple receipt (with iPhone in-hand) didn't help a company who's fired employee bricked his new, company purchased iPhone -- reported on a popular Mac website (shortly after Apple's iOS 7 release). That company eventually found and "persuaded" :-)  the disgruntled former employee to release the iPhone.

     

    Your update suggests Apple recognizes the iCould activation warrants revision. Confident they'll do so eventually, and thereby, contribute to (rather than detract from) iOS devices being the mobile platform for the "rest of us".

     

    [Will end my comments here unless or until I hear of a new, credible remedy... ideally referencing a revised Apple policy statement or tech note.]

  • by fromsouth,

    fromsouth fromsouth Dec 13, 2013 11:58 AM in response to vidstir
    Level 5 (4,806 points)
    iCloud
    Dec 13, 2013 11:58 AM in response to vidstir

    Means Apple didn't find those documents "in hand" correct.

    vidstir wrote:

    A legit Apple receipt (with iPhone in-hand) didn't help a company who's fired employee bricked his new, company purchased iPhone -- reported on a popular Mac website (shortly after Apple's iOS 7 release).

    When is what is written in the news the whole story ever? But you are entitled to your opinion, just like you more then welcome continue with your comments - it is an open forum. At some point may be you will help someone...?

  • by vidstir,

    vidstir vidstir Dec 13, 2013 12:33 PM in response to fromsouth
    Level 1 (5 points)
    Dec 13, 2013 12:33 PM in response to fromsouth

    Reported here... http://tinyurl.com/iOS7Lock-Reactivation  My "opinion" it's a credible report that could have spared much angst if read and heeded. No intent to be evasive but didn't wish to be censored... 'nuf said.

  • by fromsouth,

    fromsouth fromsouth Dec 13, 2013 1:01 PM in response to vidstir
    Level 5 (4,806 points)
    iCloud
    Dec 13, 2013 1:01 PM in response to vidstir

    vidstir wrote:

     

    Reported here... http://tinyurl.com/iOS7Lock-Reactivation  My "opinion" it's a credible report that could have spared much angst if read and heeded. No intent to be evasive but didn't wish to be censored... 'nuf said.

    Name of the article is "disaster waiting to happen" - are you saying that disaster happened?

  • by vidstir,

    vidstir vidstir Dec 13, 2013 2:33 PM in response to fromsouth
    Level 1 (5 points)
    Dec 13, 2013 2:33 PM in response to fromsouth

    Too funny... your answer lies within the 6 pages here (so far) and many other similar "discussions" on this website and others. Obviously, not a "disaster" for you (nor me). You get the final word as further conversation will be counterproductive to those seeking solutions. Appreciate your comments. but really, a Dell netbook

  • by fromsouth,

    fromsouth fromsouth Dec 13, 2013 2:55 PM in response to vidstir
    Level 5 (4,806 points)
    iCloud
    Dec 13, 2013 2:55 PM in response to vidstir

    vidstir wrote:

     

    Too funny... your answer lies within the 6 pages here (so far) and many other similar "discussions" on this website and others. Obviously, not a "disaster" for you (nor me). You get the final word as further conversation will be counterproductive to those seeking solutions. Appreciate your comments. but really, a Dell netbook

    No problem.

  • by S. Minor,

    S. Minor S. Minor Dec 13, 2013 7:38 PM in response to fromsouth
    Level 1 (0 points)
    Dec 13, 2013 7:38 PM in response to fromsouth

    It will reduce the second hand market,  that's the point,  it reduces the resources many use to buy new iPhone (selling their old one). I think that will hurt apple in the long run.   Also,  those second hand phones that would have been more ios users, won't be used at all now, again hurting apple (in the long term that is). The logic is do they gain more users who feel more secure because their phone can be locked if stolen?  I'm sure apple feels the iPhone users will just buy a new iPhone once lost.

     

    Just my opinion, but I don't see THAT many phones being stolen, like it's some phone stealing cartels out there.   I know people who loose there phone at least twice a day.  Now it's people like this who go to bars or clubs and leave there phone someplace and by the time they go back it's gone,  hence "stolen" if you will.  I found and iPhone at a party once and turned it into the hostess, who knows if they picked it up?  I'm sure a hardware company such as Apple loves the idea of "you loose it  it's useless forever".  One things for sure, it will drive down the costs of parts.

  • by matthewfromrivers,

    matthewfromrivers matthewfromrivers Dec 13, 2013 10:34 PM in response to Jassim.almutairi
    Level 1 (0 points)
    Dec 13, 2013 10:34 PM in response to Jassim.almutairi

    i have been reading alot of posts here which have been really stupid!! If you are not facing the problems we are facing here, why speak trash n make us feel bad for loosing our money? If you think your logic is so correct , go write a book...

     

     

     

    And to all my fellow users to whom we are facing this same activation lock isuue, i dont think we have a way out and the apple company doesnt even care about what we are passing through. They might not even be paying attention to our complaints, because there is no way thousands(if not hundreds of thousands) of people would be using stolen devices. Plus if this is what they call customer service, then their policies suck real time

  • by fromsouth,

    fromsouth fromsouth Dec 14, 2013 8:11 AM in response to S. Minor
    Level 5 (4,806 points)
    iCloud
    Dec 14, 2013 8:11 AM in response to S. Minor

    S. Minor wrote:

     

     

    Just my opinion, but I don't see THAT many phones being stolen, like it's some phone stealing cartels out there. 

    Apple does it looks like and wants to protect me and you, no matter if it hurts them or not.

     

    @matthewfromrivers

     

    I regret that you feel that thread belongs to you. Sorry.

  • by matthewfromrivers,

    matthewfromrivers matthewfromrivers Dec 14, 2013 8:48 AM in response to fromsouth
    Level 1 (0 points)
    Dec 14, 2013 8:48 AM in response to fromsouth

    no matter how you put it, the fact still remains that alot of people are affected and it is unfair that they do not care. no matter the security they are planning to setup, they should pay attention and see reason with people who have proof of purchase and the original box

  • by fromsouth,

    fromsouth fromsouth Dec 14, 2013 10:30 AM in response to matthewfromrivers
    Level 5 (4,806 points)
    iCloud
    Dec 14, 2013 10:30 AM in response to matthewfromrivers

    matthewfromrivers wrote:

     

    no matter how you put it, the fact still remains that alot of people are affected and it is unfair that they do not care. no matter the security they are planning to setup, they should pay attention and see reason with people who have proof of purchase and the original box

    If you do have official receipt from Apple authorized retailer - all you need to do is go to Apple store or contact Applecare.

first Previous Page 6 of 13 last Next