Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IPhone 5s Dispatch October

Hi - Cant find right place for this , just want an answer


Ive ordered iphone 5s , on release day. Ive still got Dispatched October. Can anyone tell me when something might happen?


Losing hope with apple atm , paided alot just for this.


Thanks Matt 😀

iPhone 5s, iOS 7

Posted on Oct 1, 2013 1:33 AM

Reply
368 replies

Oct 6, 2013 4:20 AM in response to brayantduran

The real question for Ben is what colour?

I ordered mine the 20th and still dispatch October.

Sid it elsewhere but it is a bit disappointing that they had minimal stock available for launch, effectively the launched a preorder on the 20th and we have to wait for them to make them.

When I spoke to apple the guy said that they are getting stock delivered daily and will be filled on a first come basis. But keep in mind that the cork depot covers the whole of Europe not just UK and Ireland!

Oct 6, 2013 6:11 AM in response to MattJStratt

I live in Canada and I ordered a Gold 16GB iPhone unnlocked from the apple website about 15 minutes after launch with a delivery date of "October". On Friday my order status changed to "Preparing For Shipment". At the moment, the order stutus is unchanged with no specific delivery dates, but I went on the UPS website and tracked by reference (Put your phone number into the shipment reference section and your country and postal code in) hoping it has already been shipped. It is showing that it is ready to ship from ZhengZhou, China and the scheduled delivery date is this friday, October 11th!

Oct 6, 2013 7:47 AM in response to gamepad

Did u collected your iphone 5s this morning? I tried doing that ordered one from carphone warehouse website, they didn't accept my bank card for some stupid reason, but still took the money out my bank anyway. Anyhow I cancelled that order, as even there deliveries are not till mid October. So not sure how u managed to get yours so fast.


I have re-ordered mine from apple again as they still seem more reliable!

Oct 6, 2013 8:51 AM in response to AppleMaximus

I ordered a gold 32GB on 24th September. Everyday up to and including today it has said "Dispatched: October". Desperately want it to change- really wanted to get it before the 19th. I ordered from the apple store because I want the SIM free phone, and was going to go on a 30 day rolling contratc with Three thereafter.


However, AppleMaximus said "Just to let people know in the UK now the iPhone 5S Gold 32Gb says "preparing for shipment- I ordered mine on the 20th of September", and he/she wrote that yesterday... But mine doesn't say this 😟 That was ordered 4 days before mine though, so hopefully in 3 days from now, my order status will be "preparing for shipment". It's soooo hard to wait! Haha. I have some lovely cases ready to dress my phone in!! Lol.

Oct 7, 2013 1:26 AM in response to caboodles87

As an update to my shipment tracking, no new information provided from UPS yet. Hopefully on Monday this will change. I opted for the 2-3 delivery (iPhone 5s gold 16gb unlocked) so there is a possibility it could be delivered to me on Tuesday instead of Wednesday, unless my package is going to get routed to Louisville, KY first, then to San Diego, CA. UPS plane either left China on Saturday or Sunday. If this is the case, it could have been routed to KY already on Sunday or would be on Monday.

User uploaded file

Oct 7, 2013 3:11 AM in response to MattJStratt

The 1st iphone went out on June 29, 2007 and after 6 years they keep making mistakes knowing the huge worldwide demand of iphones.


I am pretty sure that the Marketing department has a very good reason that explain why they keep having these issue after 7 years of iphones.


Instead of launching the new iphone on the 20th of Semptember they could wait the 20th of October to have millions of iphones "ready to be shipped" instead "ready to be built" letting millions of people waiting for something that will arrive "some random day at some random time in October".


I am sure that many of you will reply something like "oh this is all strategy to generate a big hype so people desire even more every iphone they make". To me is just "oh their Marketing department is so dumb that they are not even able to avoid those basic mistakes after 7 years".


Anyway, at the end of the day, Apple will always win and people will be ready to wait for months/years to have the next-new-amazing-super-gorgeous-blablabla... iphone.


Well done Apple.

IPhone 5s Dispatch October

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.