Hehe no worries we've all been there :) . The best way to explain a technical issue is really to say in simple words what doesn't work or describe the issue , in the same way that you would describe to a doctor a pain symptom or something. So like you would say what symptoms you have , when they occur (what move for example do you have to reproduce in order for the symptom to show- in example a back pain ) , when did that pain start , has it happened in the past , what were you doing before it occurred (in example you could have tried to lift a heavy object etc ) , did you try anything to resolve it (ex. Did you take any painkillers , rest , etc) .
In the same way with the addition of a couple more questions you can describe a technical issue - regardless of the issue.
- what is the issue?
-when did it start happening?
- what were you doing before it occurred? (Of course must be relevant to the issue :p)
-what would you do to reproduce it ?
-has it ever happened before ?
-(depending on the issue ) you could add the question "where it occurs" ? (In Example if you have signal issues (any type of - wifi , cellular data , etc you'd need to be certain if the issue occurs only at one spot or everywhere you go etc)
-have you tried to follow any troubleshooting steps and if yes which ones?
-(again depending on the issue) - have you tried any other devices in the area ? Do they work properly ?
:)
If the cellular data signal shows low only at your place then it could be just the area having a low signal. After making sure it doesn't happen anywhere else , you could always call your network carrier and let them know - ask them about it. You can describe them what troubleshooting steps you followed ,if you followed the steps listed in the article and ask them if there's anything additional you can do. Also, i do wonder have you tried a different phone or anyone else's phone at your place with cellular data ? And if yes was that other device working as intended?
Ah I wrote an essay there :p