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I forgot my security questions answer

Nothing

iPhone 5, iOS 7.0.2, Nothing

Posted on Oct 1, 2013 5:28 AM

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Question marked as Best reply

Posted on Oct 1, 2013 5:30 AM

Merhaba

3 replies

Oct 1, 2013 8:24 AM in response to Aydogan tursun

We are fellow users here on these forums, you're not talking to iTunes Support and it's not 'live chat'.


If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot my security questions answer

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