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When recording a track in the Audio Recorder or Guitar Amp screens, the Focusrite records well. But when I flip over to the multitrack view to listen to the recording, the audio is horribly distorted and completely unlistenable. I have a iPad 3, Garageband Vers. 4.1.1, (if I remember correctly). When recording without the Focusrite, Garageband functions great, no issues.
The Focusrite folks suggested I backup my iPad and then do a software restore to try to resolve the issue I posted above. Does this sound like a good idea?
Did you try turning the gain down on the interface?
Have you updated to IOS 7 recently? Then it may be related to the Audiobus bug mentioned here:
When will I be able to record onto GarageBand through Audiobus again?
In that case I'd wait a bit for a bug fix to be released, before going to all the trouble of a restore. But if the problem occured out of the blue, without installing anything new, and the app worked well before, resetting the iPad to factory settings and restoring the software might help. It is a routine trouble shooting measure.
Not sure but I think I tried everything
Yes, recently updated to iOS 7. I'm not using Audiobus. A couple of additional things: I can use my Apogee Jam guitar interface, and iRig Pre microphone interface with no problems at all, they still record & GB plays back perfectly normal after upgrading to iOS7. The only issue comes when I use this new Focusrite box. I'm thinking about returning it for exchange.
As I mentioned above, I have returned this unit and the dealer has already shipped a replacement Focusrite. I'll let you all know if this was the issue or not but I sure hope so because the microphone recording I got sounded awesome using the Focusrite box on playback (prior to switching to the multitrack screen.)
Got replacement Focusrite yesterday, connected everything up and I get the same problem as posted above: Initial recordings when recording with either the Guitar Amp or Audio Recorder screens play back normally, but when I toggle over to the multitrack view and attempt to play the same track, the audio is unlistenably distorted and I also noticed the Garageband program starts acting erratically, (cursor skips/jumps through the track). This is driving me crazy...this Focusrite thing is so highly-rated...so far, their support hasn't been that much help. Personally, I think their box isn't playing nice with iOS7 so I've Googled and tried to find if anyone else has experienced this same issue. I don't want to return this thing but if the issue isn't resolved soon, I'll have to do that and go back to using the Apogee Jam and iRig Pre interfaces both of which work great but it's two different gadgets to have to deal with when the Focusrite is all-in-one.
Hi RickH57,
Please send me a case number so i can personally look into this issue. I understand how frustrating this could be being a musician/engineer my self. Hope to see a reply soon.
Best Regards,
Mike Towns
Focusrite Technical Support.
Mike, I just responded to you via email.
What is your case number?
I have the same issue. Any good news?
No, never got this resolved and returned the product. If you get an answer, please let me know. I'd still be interested in this if it would work!
I am also having the EXACT same problem with my Focusrite 18i6 running 586 firmware and the latest GB (v 2.0-3090.25), which required that I update to iOS 7 (I'm running v7.0.3). I'm not using Audiobus either. My workaround has been to unplug the CCK from the iPad, wait 5 seconds and reconnect. This fixes the problem, although it keeps recurring!!!
Seriously debating returning this product, but hopefully a fix appears soon??
I am also having similar issues but they happen when using both the Focusrite iTrack Solo and Sonoma Wireworks Guitarjack. I can record a clean trouble free track but when I record the next track that is when all the issues happen.
Distortion ,popping and crackling, skips, freezing....... I have tried different guitars and guitar chords with the same results. It is definitely not a clipping issue.
Being that it has happened using two different interfaces,maybe it's a GB issue ??
I have not had any issues prior to installing the recent GB upgrade.............I am using an iPad 2 (7.0.3)along with Garageband 2.0 ....
Issues with Focusrite iTrack Solo & Garageband iOS
