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aleya77

Q: when connecting the apple tv to the TV and it couldn't complete the  setting of date and time, what shal i do since its not yet connected to internet?

when connecting the apple tv to the TV and it couldn't complete the  setting of date and time, what shal i do since its not yet connected to internet?

Apple TV

Posted on Oct 1, 2013 5:56 AM

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Q: when connecting the apple tv to the TV and it couldn't complete the  setting of date and time, what shal i do since its not y ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Oct 1, 2013 6:33 AM in response to aleya77
    Level 10 (104,506 points)
    Apple TV
    Oct 1, 2013 6:33 AM in response to aleya77

    Welcome to the Apple Community.

     

    Assuming this is not the first time you have used your Apple TV

     

    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

     

    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.