DJPens

Q: SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!

 

Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)

 

Step 2: Scroll down to the "iTunes & App Store" category.

 

Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.

 

Step 4: Sync and enjoy playing ALL of your music!

 

It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!

 

 

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

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Q: SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

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  • by whatmakesustick,

    whatmakesustick whatmakesustick Mar 11, 2014 2:16 AM in response to Rattlehead18
    Level 1 (0 points)
    Mar 11, 2014 2:16 AM in response to Rattlehead18

    Yes - I did so last night as it did not help.

     

    I did a hard reset of an iPhone5, installed 7.1 and installed the latest version of iTunes.

     

    None of the tracks in my library will sync. After the upgrade, during the sync, iTunes said 'copying song x of x' etc and it took an hour or two. So I was positive. But after it completed, no music shows up on my iPhone.

     

    If I look at the total usage on the phone, it implies that the music did sync, but there is no sign of it.

     

    Re-started the phone, still no music.

     

    If a hard reset and the latest software versions do not work, I am a bit stuck

  • by Lawrro,

    Lawrro Lawrro Mar 12, 2014 10:38 AM in response to Rattlehead18
    Level 1 (0 points)
    Mar 12, 2014 10:38 AM in response to Rattlehead18

    Hi I updated my iPhone 4S yesterday and when I synced it with iTunes on my mac my music came straight across no bother, not been able to do that for months.

    But now when I plug my phone into my car type dab radio at work via a USB cable it won't recognise the phone at all or start charging it, so now I have my music back on my phone but can't play it back through my dab radio at work.

    DOH !!!

  • by IpodDude56,

    IpodDude56 IpodDude56 Mar 12, 2014 3:49 PM in response to Lawrro
    Level 1 (5 points)
    Mar 12, 2014 3:49 PM in response to Lawrro

    Quick update for myself, having added the music back after updating to iOS 7.1 everything has appeared to sync fine. I always manually manage music (never use the iTunes library) and experienced continous red circle issues with 7.0.* could this update finally have resolved the problem? So far so good (touch wood)...

  • by Rattlehead18,

    Rattlehead18 Rattlehead18 Mar 12, 2014 7:38 PM in response to IpodDude56
    Level 1 (0 points)
    Mar 12, 2014 7:38 PM in response to IpodDude56

    That's nice to hear IpodDude56, hopefully this problem will never return. Maybe you can post more update after using it for a week.

  • by aperture1983,

    aperture1983 aperture1983 Apr 3, 2014 8:24 AM in response to DJPens
    Level 1 (0 points)
    Apr 3, 2014 8:24 AM in response to DJPens

    I still have this problem. It's quite ridculous. I've done everything. When is apple going to step up and say something. I really want to send something to a complaint department of sorts. There are waaayy too many people having this issue for it to not be something.

  • by MrMrL2K,

    MrMrL2K MrMrL2K Apr 10, 2014 3:39 AM in response to DJPens
    Level 1 (0 points)
    Apr 10, 2014 3:39 AM in response to DJPens

    I think each and everone of us on here that have the time to help eachother are all just wonderful people... This stuff helps so very much please keep helping and asking..... BUT !!!!!

    If you ever run into a problem with your electronics... Phones, PC, Mac etc.... even a Microwave.... As an Electrician and some whos run into a lot of issues..... or Even right after an update.... The first thing you should do isnshut down your device.... Wait min. 30 sec's.... and start up again.... it fixes most and is a must.....

    If that fixes your problem.... And..... If your divice is powered by batteries such as AA, AAA etc... like a remote and you stuck .... Dont get frustrated... Roll your finger over those batteries... More than likley the contacts, termanels have just created some corosian or dust... Trust me... Just take care of your devices... Clean them regularly use alchool to clean Home buttons on iphones or get yourself " AIR IN A CAN " and clean that stuff... Your welcome... Its all gravy xoxox

  • by LebanonKid,

    LebanonKid LebanonKid May 1, 2014 10:00 PM in response to PDXScully
    Level 1 (0 points)
    May 1, 2014 10:00 PM in response to PDXScully

    PDX,

    I've just come upon this late to the game, and I've been ******* and moaning about Apple all day.

    I deleted the circle square songs from my device, from my library, but they remain on the main Music folder. As you said, they play fine, they are properly converted to AppleSpeak, everything about them appear fine. But I tried to load one song at a time to my iPod Touch and it either freaks immediately or just sits and spins. Nothing happens at all. BUT I had to go back to the Touch and re-delete the corrupt or bad file.

    IF the songs/albums/files whatever are bad/corrupt, why aren't they designated as such in iTunes to begin with?
    I've tried reloading these songs/albums from the original CDs and they load fine. (throws hands up in the air)

    The only thing unique about the songs/albums is that they are all Led Zepplin. Does Apple hate the Zep?

    Anyway I will continue to play with this till I make it work. I may not be able to go back and list the steps that worked, but I WILL get MY MUSIC on MY IPOD TOUCH. Regardless of all the BS APPLE put in the way of accomplishing that task.

    John

  • by DanaF.,

    DanaF. DanaF. May 12, 2014 12:49 PM in response to DJPens
    Level 1 (0 points)
    May 12, 2014 12:49 PM in response to DJPens

    Yeah so i tried a **** load of these options and whatever and yeah great it worked, the annoying *** red square circles are gone BUT SO IS MY MUSIC. -all the songs that had the ******* circle are gone WHAT THE **** APPLE GET YOUR **** TOGETHER. So many people are complaining about this so why hasn't anyone come up with the ************* fix

  • by bulldozier01,

    bulldozier01 bulldozier01 May 14, 2014 10:16 AM in response to DJPens
    Level 1 (0 points)
    May 14, 2014 10:16 AM in response to DJPens

    Simple fix I found by accident...

     

    Navigate to your music library in itunes on your computer.

     

    If you have dotted circles next to songs, that means they haven't been downloaded.

     

    Sort the songs so that all the ones with dotted circles next to them are together.

     

    Click on the first one, hold the shift key and scroll down to the last one with the dotted circle.  This will highlight all the "dotted circle songs".

     

    Right click to bring up menu, click download and the songs will do so.

     

    Once the songs download (about 20 minutes for me due to all the songs) sync your libraries to the phone and you're there.

  • by MwySOQ,

    MwySOQ MwySOQ May 14, 2014 11:28 AM in response to DJPens
    Level 1 (0 points)
    May 14, 2014 11:28 AM in response to DJPens

    I can't play a bunch of songs all of a sudden on my Iphone 5c.  Thave red circles with red squares in the middle beside them when seen in the iphone.  They have gray dotted line circles beside them when I view my iphone through my brand new mac pro.  None of them were purchased from the itunes store or downnloaded.  Turning off "automatic downloads" for music in itunes settings doesn't help.  Syncing doesn't help. 

  • by MwySOQ,

    MwySOQ MwySOQ May 18, 2014 1:49 PM in response to MwySOQ
    Level 1 (0 points)
    May 18, 2014 1:49 PM in response to MwySOQ

    Since that post, there was an ios update and an itunes update.  I installed both, restarted both devices.  Re-synced.  Still have songs I can't play on my phone that i have on my hard drive and can play in itunes. 

  • by rasan,

    rasan rasan May 18, 2014 4:32 PM in response to MwySOQ
    Level 1 (0 points)
    May 18, 2014 4:32 PM in response to MwySOQ

    Hello,

    I was having the same exact issues a few months ago. After battling with my Ipod for about a month, and resetting it several times, I have come to a conclusion that works.

    Before IOS 7, i never used itunes as a place to store music. I would simply drag and drop songs into my ipad from my pc or external hard drive.

    when these problems came up, and after my 5th reset, i put all of the songs i wanted to put on my ipod into a itunes playlist. then i dragge the music from the playlist to my ipod. no more red circles of death. dont know if his has anything to do with it, but i was realizing previously that the music was being saved if you will via a temporary folder. so of course if it is temporary the music will eventually not be there. i guess with the new IOS update in order for an ipod/iphone to keep the music in tact it must have originated from itunes. again this is my logic.

    So i would definitely reset your Iphone/ipod, put all the music you would like to have on your ipod/iphone in a playlist, drag the music to your ipod/iphone, then you are good to go.

    now if you have been doing this and you are still having issues, then i'm afraid for my own ipod lol hope this helps.

  • by PalmBeachTrees,

    PalmBeachTrees PalmBeachTrees May 27, 2014 4:32 AM in response to DJPens
    Level 1 (0 points)
    May 27, 2014 4:32 AM in response to DJPens

    I came across the solution in another thread, sign into Home Sharing, re-sync with iTunes.

  • by RinaRoroJ,

    RinaRoroJ RinaRoroJ Sep 29, 2014 6:37 PM in response to DJPens
    Level 1 (0 points)
    Sep 29, 2014 6:37 PM in response to DJPens

    I tried that for my iphone 4s and it didn't work.

  • by roros,

    roros roros Oct 22, 2014 3:40 AM in response to goingcoastalnc
    Level 1 (0 points)
    Oct 22, 2014 3:40 AM in response to goingcoastalnc

    got to your iphone in itunes and then to the - Summary - tab. Then scroll to - Options - then click "sync only checked songs and videos". Worked for me. Was looking for a solution for weeks now...

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