DJPens

Q: SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!

 

Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)

 

Step 2: Scroll down to the "iTunes & App Store" category.

 

Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.

 

Step 4: Sync and enjoy playing ALL of your music!

 

It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!

 

 

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

Close

Q: SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

  • All replies
  • Helpful answers

first Previous Page 5 of 12 last Next
  • by rarmai,

    rarmai rarmai Dec 4, 2013 11:00 PM in response to DJPens
    Level 1 (0 points)
    Dec 4, 2013 11:00 PM in response to DJPens

    I've been with Apple for a long time and put up with lots of problematic upgrades. But if I don't get this to work soon, I may have to try a droid. How is this bug not fixed by now?

  • by Claidheamdanns,

    Claidheamdanns Claidheamdanns Dec 7, 2013 7:41 PM in response to rockdrummer230
    Level 1 (4 points)
    Mac OS X
    Dec 7, 2013 7:41 PM in response to rockdrummer230

    RockDrummer230, I did exactly what you suggested and it bricked my iPhone.

  • by iWriteNovels,

    iWriteNovels iWriteNovels Dec 8, 2013 4:19 PM in response to DJPens
    Level 1 (0 points)
    Dec 8, 2013 4:19 PM in response to DJPens

    This isn't working for me. Whenever I close Settings the slider for music goes back over, so automatic downloads are on. Seems to be a problem with the 'Waiting for changes to be applied' part of the sync. This is really irritating me. But, yes, like DJpens said, it's only a probelm with CDs. I'm about to bash my head against my keyboard.

  • by wlm,

    wlm wlm Dec 10, 2013 3:24 PM in response to iWriteNovels
    Level 1 (5 points)
    Dec 10, 2013 3:24 PM in response to iWriteNovels

    I think I have eventually found a solution to this problem. I hope you can understand my instructions. Connect iPhone to computer - iTunes to sync.

    1. Before you sync, click onto iphone
    2. Click onto the music tab
    3. Deselct entire music library
    4. Click onto selected playlists, artists, albums and genres
    5. I used playlists so deselect all except for one playlist
    6. Click apply (iPhone will now sync) - you will only have this playlist on your iPhone, all others will have been erased
    7. Now select all playlists you want on your iPhone
    8. Click apply (iPhone will sync again)
    9. All red boxes in circles have disappeared and I can play all my music

     

    *Please note I have NOT tried this with artists, albums and genres.

     

    I have iTunes 11.1.3 on an iMac OSX 10.8.5

     

    I will be interested to know if this works for others as well as myself, good luck

  • by mls00,

    mls00 mls00 Dec 10, 2013 6:58 PM in response to DJPens
    Level 1 (0 points)
    Dec 10, 2013 6:58 PM in response to DJPens

    I was not looking forward to the restore but had resigned myself to it - I first hit "Back up now" and that solved everything.  Every track is playing that wasn't playing before and my iTunes account looks fully synced.  I'm not sure it will work for everyone, but it solved my red square in a red circle problem.

  • by iWriteNovels,

    iWriteNovels iWriteNovels Dec 11, 2013 12:05 PM in response to wlm
    Level 1 (0 points)
    Dec 11, 2013 12:05 PM in response to wlm

    I just tried wlm's solution, and where it would normally sync all of my music over to the iPod, it says "Preparing to sync [name of device], Step 3 of 5" it skips through that step without completing it. This also happens during the last step, where it should transfer changes over. However, I did try mls00's solution, and that seemed to fix all of the problems with the muic from CDs--including the red square in the circle problem--however, I put some new music in iTunes while this was acting up, and for some reason that won't copy over to my iPod. If anyone can think of anything that will fix that, that'd be great. -__-

    EDIT: I just went through my songs, and for some reason a couple of songs on two separate albums aren't working. This is getting old.

    DOUBLE EDIT: It broke again.

  • by Ray527,

    Ray527 Ray527 Dec 12, 2013 8:04 AM in response to iWriteNovels
    Level 1 (0 points)
    Dec 12, 2013 8:04 AM in response to iWriteNovels

    Just updated the firmware on my iPhone and I couldnt get any of my personal mixes and international music to play.

     

    Here what worked for me:

     

    On your iPhone, goto Settings> iTunes & App Store> turn off the SHOW ALL - "Music" option.

     

    Then follow what Mitch_Rockerposted earlier in this thread. Thanks Mitch.

     

    https://discussions.apple.com/thread/5397140?start=15&tstart=0

     

    SOLUTION! you do not need to reset restore or backup your iphone at all!

     

     

    NOTE: This will take some time depending on how many songs you have.....took me about an hour to do with 2400 songs.what you have to do is remove all the songs from your phone and then re-sync them back on. this worked 100% for me.

     

    1-simply plug phone into itunes on your computer

     

    2-click where your iphone shows up in itunes

     

    3-click the music tab at the top

     

    4-UNCHECK the box beside sync music and when the prompt asks click REMOVE

     

    *this will remove all the music off of your phone so make sure all your music is in itunes on the computer!*

     

    5-Sync your phone

     

    6- after the sync is finished fallow steps 1-3 again and re-click the "Sync Music" box

     

    7- now sync your iphone again and it should all be back to normal

     

    !,,!(-_-)!,,! Rock On

  • by lindleyk,

    lindleyk lindleyk Dec 13, 2013 6:36 AM in response to Ray527
    Level 1 (0 points)
    Dec 13, 2013 6:36 AM in response to Ray527

    This worked!  Now do I go back to iTunes & App Store >turn ON the SHOW ALL - "Music" option or leave it off?  Thanks!!!!!

  • by Ray527,

    Ray527 Ray527 Dec 13, 2013 6:41 AM in response to DJPens
    Level 1 (0 points)
    Dec 13, 2013 6:41 AM in response to DJPens

    I havent had any issues with leaving the SHOW ALL -Music off, so I have left it as is!

  • by prateeti,

    prateeti prateeti Dec 15, 2013 3:11 PM in response to PDXScully
    Level 1 (0 points)
    Dec 15, 2013 3:11 PM in response to PDXScully

    I don't really understand why because I am definitely not technology savvy but trying that method actually worked, so thankyou! much appreciated.

  • by SFSFSF2013,

    SFSFSF2013 SFSFSF2013 Dec 16, 2013 12:23 AM in response to wlm
    Level 1 (0 points)
    Dec 16, 2013 12:23 AM in response to wlm

    I did the same thing WLM did and it worked. I was going to post the solution but I see WLM already posted it. Good job WLM. It seems like there are many different solutions and different ones worked for different people. But this one worked for me.

     

    Just to repeat, this is what I did,

     

    1) go to iTunes

    2) click on iPhone

    3) click on Music

    4) deselect Sync Music

    5) on the bottom right, click apply or sync, this basically erases all music in your iPone, it ***** but it works and better than system restoration

    6) once it's completed, reselect Sync Music and go to the bottom right and click apply or sync again. This transfers all the music again to the iPhone.

     

    I now can listen to all my music again on my iPhone. But my confidence in Apple has further gone down. Since I installed the IOS 7, it's been problem after problem.

  • by Rockettman23,

    Rockettman23 Rockettman23 Dec 17, 2013 5:42 PM in response to breadandbuddha
    Level 1 (0 points)
    Dec 17, 2013 5:42 PM in response to breadandbuddha

    Are you saying that Apple essentially created this mess with the fix being you paying more money to subscribe to an additional product?? Well done Apple!

  • by Rockettman23,

    Rockettman23 Rockettman23 Dec 17, 2013 5:48 PM in response to Connie Hawkins42
    Level 1 (0 points)
    Dec 17, 2013 5:48 PM in response to Connie Hawkins42

    Here's how I am thinking we can solve this problem....

     

    1. Open window

    2. throw ipod out of window

    3. no more issue!

  • by Rockettman23,

    Rockettman23 Rockettman23 Dec 17, 2013 5:51 PM in response to rdkendrick7734
    Level 1 (0 points)
    Dec 17, 2013 5:51 PM in response to rdkendrick7734

    Whats new??? Happens every time!

  • by davevij,

    davevij davevij Dec 19, 2013 11:50 AM in response to DJPens
    Level 1 (0 points)
    Dec 19, 2013 11:50 AM in response to DJPens

    this didnt work as out of 1600 song i have 900 missing still

first Previous Page 5 of 12 last Next