Put it in recovery mode then restore.
- Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
- Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
- While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
- Continue holding the Home button until you see the Connect to iTunes screen.
- iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
I had been thru this same process already but I tried it again and it worked this time thru the step: iTunes is restoring the software on this iPad. Then a small screen popped up that said "The iPad "iPad" could not be restored. An unknow error occorred (3004). When I hit "OK" another screen appeared that said "iTunes could not connect to the iPad "iPad" becaused it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
I thought this process we were going thru was to do a default restore due to the iPad being locked up for me not having a good passcode. It looks like I got a little further this time but I am still stuck.
Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
-Update to the latest version of iTunes.
-Verify the computer's date and time are accurate.
-Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
-Often, uninstalling third-party security software will resolve these errors.
-Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in Terminal: dscacheutil -flushcache
I went thru all the things again in great detail and I am not sure which idea made things work but finally I got my iPad restored to the factory default and I am back on my way using my iPad. Since I am still in bed most of the time I really appreciate all the wonderful support I was given by the people in tis community.
Thanks again for everything.