Q: itunes 11 and i.os.7 on iphone problems
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Oct 3, 2013 2:36 PMby sterling r,Hello DJGrits7,
Thank you for using Apple Support Communities!
From your description it sounds like the music file is missing.
This article may help you find it:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
It is possible you may have to delete the missing entry from your iTunes library and re download the purchase from the iTunes store.
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
All the very best,
Sterling
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Oct 25, 2013 8:06 AMby Luv2Go,I have this problem, too. The music or video plays just fine on my computer through iTunes. But if I drag and drop that file onto my phone, it iTunes goes through the steps to download the fiel but it never actually downloads the content, just the filename. Then the file is shown greyed out on my phone in iTunes. I am on ios 6.1.3. This stopped working before I updated to iTunes11.1.2 (which is why I updated). I think it must be something Apple changed under the covers, but Sheesh... Being able to download content to my phone is a major reason I have an iPhone.
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Oct 26, 2013 2:19 PMby djgrits7,i know man, i'm working with a guy from apple for two weeks now and he still doesn't have any answers... i got itunes 11 and ios7, i hear you're supposed to run both of those together... this is getting frustrated, no podcasts are being synced up, etc... it's just a mess...
