Tmobile says I cannot activate my tmobile simcard that is included with the tmobile iphone bought on apple. Are the SIM cards sold by apple with tmobile iPhones useless???? No one help me with that! Apple, tmobile, tmobile store clerks, unbelievable! Tmobile keeps saying I have to buy a new simcard
tmobile should give you a sim card you usually dont have ot pay for them if youve already got service going on if you dont then your payment will be for your service too
Thanks, I do not have a service but regardless, tmobile does not accept simcards from apple!!! Why would apple carry inventory of useless simcards!!! Plus if I have a service, why on earth would I buy iphone from apple that includes simcard????? Makes no sense. All I want is to activate the SIM card from apple!
Why do you want to activate the sim card from Apple if you already have service.
Just use the sim card you have service on.
If its not a Nano sized sim card, then you would need to have T-Mobile, if that is your carrier, exchange it for a Nano sim card that can fit in the phone with your service attached.
As to why T-Mobile is not activating Apple provided sim cards, that could very well be down to the T-Mobile guy not knowing they can.
I would find it extremely unlikely that Apple would have iPhones with sim cards that could not be activated.
Thanks, I do not have a service so I bought iphone from apple with tmobile simcard and I want to activate this SIM card. Why is apple selling iPhones with tmobile SIM cards if tmobile does not want to activate them!!!! Makes no sense.
If apple decided to carry inventory of tmobile simcards that means there must be some agreement between tmmobile and apple, right? I mean is my question so confusing???
Nope, I understand the question. Why T-mobile does not want to activate it I do not know.
But you can tell therm you want to get service with them and they should give you a different sim card with the service.
Alternatively leave T-Mobile alone and just go and get service with any other Carrier.
Since its a T-Mobile iPhone its unlocked and can work with any carrier.
Thanks, but I am determined to get to the bottom of this. what tmobile and apple do is not right at all. There is no doubt in my mind that there is an agreement between these two companies regarding the sale of tmobile simcards by apple. There is no way apple would agree to carry inventory of useless SIM cards. I have no idea why tmobile nor apple cannot provide me with the right response as to what is going on here.
I mean I am going to do all I can to escalate this issue because such companies cannot confuse consumers like that. You would expect much great transparency from such companies.
I don't know either. Its a good thng to find out. if T-Mobile is not going to activate the sim cards in the phones provided by Apple under their banner then what is the purpose of having the sim cards there?
I'm an EE/Orange/T-mobile employee.
The 3 brands will not activate a SIM card that is not sent directly from them or purchased in store to prevent fraudulent activity.
Hope this helps.
Which then begs the question, why is Apple including sim cards that can't be activated?
One would think an arrangement between T-Mobile and Apple would exist to provide those cards and a such T-Mobile should be willing to activate them if they are given specifically to Apple by them.
Another thing that comes to mind, is that maybe only T-Mobile USA can activate these sim cards in iPhones as only U.S.A bought phones would come with these cards. If Cracpol1980 is trying to get the sim card activated in another country, it may not be possible to do so.
I am in the old US of A, in New York. I even wrote to T. Cook, I doubt he will reply
O.k., it is even more confusing then.
Apple tmobile iphone sim card
