I am trying to create a playlist but when I click and drag on a song I get a red circle with a line through it and it will not drop into the playlist. HELP - I cannot find an answer anywhere for this problem.

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Level 1

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Any suggestions would be greatly appreciated. Thanks.

iPod classic, Windows XP

Posted on Oct 1, 2013 4:35 PM

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Answer 1

Community Specialist

Hi mccandk,

Welcome to the Support Communities!

The article below may be able to help you with this issue.

Click on the link to see more details and screenshots.

Cheers,

- Judy

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