8 Replies Latest reply: Jun 6, 2014 5:53 AM by Mauteek
nath.02.28 Level 1 (0 points)

I bought the Time Capsule because of the feed back in WIFI Range... however, upon installing it lastnight. I think its range is weaker than the wifi modem that comes from the telecom... Can you please let me know in meters the range of the of its wifi?


I haven't remove the plastic(white wrap) covering of the time capsule due to it might get scratch... so i just put holes on the ports... does it make weak the wifi signal?



Airport Time Capsule
  • LaPastenague Level 8 (48,909 points)

    You have 14days no questions asked return on Apple purchases from Apple store..


    I would definitely open the plastic.. not all plastics are transparent to microwaves.. it could be making it worse.


    Your experience could then be that the TC does not improve the wifi at all.. this would in fact be totally expected in 2.4ghz band.. and with older computers..


    The improvement will only be at 5ghz and generally later equipment.. or AC wireless.


    Are you joining 5ghz.. ?? If you don't know force the connection to 5ghz by using a different name.

  • nath.02.28 Level 1 (0 points)

    I tried connecting to 5ghz but same wifi range... no improvement and i can't connect using the guess account in bridge more... BTW im using a modem and wifi router  in one from telco... i just connect lan 1 of the router to my TC... i dont know what to do... im not good at networking

  • LaPastenague Level 8 (48,909 points)

    Your setup is fine.. do not use guest network . . it is slow.. maybe by design.


    And you cannot use guest in bridge mode.. that is normal.


    Turn off the wireless in the ISP modem so you can measure properly how the TC is going.


    Fix the wireless channels and use 11, 6, 1 for 2.4ghz in that order.


    And use around 40 and around 150 for 5ghz.. the lower channel is often much better.


    Do not expect great improvement with old clients.. it just ain't gonna happen.

  • nath.02.28 Level 1 (0 points)

    I bought time capsule because i saw in reviews and feedback that it significantly increase in terms of range... but i was just 5-7 meters away with just a wall between and the signal bar turned 2 bars.

  • LaPastenague Level 8 (48,909 points)

    Just return it.. no sweat.


    The Asus RT-AC66U (or even N66U) are the power house for domestic WiFI.


    Even the new TP-Link AC model is up there.. but Apple's is well down the list..


    Although this comparison is using PC client.



  • nath.02.28 Level 1 (0 points)

    Yes, whill they give me a refund? actually RT AC66U and and Timecapsule are my choices... Ok...

  • LaPastenague Level 8 (48,909 points)

    nath.02.28 wrote:


    Yes, whill they give me a refund? actually RT AC66U and and Timecapsule are my choices... Ok...

    14 days no questions asked return from Apple stores.. !!

  • Mauteek Level 1 (0 points)

    @LaPastenague - your fix worked a treat!!  I have recently installed a new Airport and whilst Wifi reception on my Macbook Pro was fine - other non Apple devices (Windows laptop/android tablets and phone) really struggled and kept disconnecting.  My steps exactly to get improved connectivity were:


    Choose WPA/WPA2 Personal as security settings of the Airport insteand of just WPA2 Personal

    I then set the 2.5ghz channel to 6 and the 5ghz to 40.


    Wifi has been performing perfectly across all devices since....