Q: Touch ID being Erratic

One other thing, I also asked the genius why my phone has so many crash reports and whether they might be related and he said he had no information to suggest that. I now have decided to send mine to apple. Maybe they really don't know they're happening.

smilleresq wrote:

 

With one addition to the steps to this procedure, when you get to the touch id screen, select edit and then follow the rest of the instructions.  It does seem to help the phone learn your fingerprints, at least for me it seems better right now.

Why should selecting "edit" make a difference? That's for renaming and deleting registrations.

Just tried it, and it does lowlight after hitting edit. Would be nice if we could get an official word from Apple on this, and not from a genius or front line support.

paulfromhere wrote:

 

I'll let you know when my new phones drop below 100%, so you'll have to stay tuned for that.

Blah, it didn't take long. On both new phones I've dropped to zero success .. I'm starting to belieive that this is my body's daily ryhythm and I can't change it. Rather than delete and remake the fingers, I think I'll stick with these and see if they start working again at certain times each day .. If so, then that makes me think the apple store is right.

I can tell you that it is definitely hit or miss with success. I was at almost 100% this morning and a few hours later at about 0%. A little layer after that it started working again and now I'm about 50%.

I can't explain why it is so erratic.

I'm with you! I was fairly confident yesterday after having extensively trained the TouchID system, but this morning, after taking a shower, I'm seeing a success rate below 50% on three different fingers.

What fascinates me is how divergent the experiences of different users are. Is the technology not mature (but sure it is -- fingerprint ID has been around for quite some time), or is the particular sensor used extremely sensitive to different types of skin?

Man I feel for those having continuing problems. Maybe my old, worn out fingers are the key. Hot, cold, damp, dry or even half frozen not an issue still. odd.

I see posts about loose, noisy home buttons. Anybody have that issue? Our 2 5S' are fine and make a normal clicking sound when pushed.

My success rate is down to about 10% with my right thumb (and my right thumb works more so then my left, which is about 0-1%).

I guess our only hope is future updates makes it better.

Mine is at about 5% and getting worse. Going to call AppleCare tonight again.

constant issues with touch ID. an update is needed ASAP Apple!!!

odysseus wrote:

 

I'm with you! I was fairly confident yesterday after having extensively trained the TouchID system, but this morning, after taking a shower, I'm seeing a success rate below 50% on three different fingers.

 

I wonder if we could make different enrollments for different conditions during the day. In my case, I think I had 100% success from about 9:30pm until around 9:30am, and then it quickly fell to zero. I'm going to see if keeping the 9:30pm enrollment and adding one, or more, whenever it fails can allow me to get through the day with better success. Has anyone tried that yet? I think I will as my next effort.

What fascinates me is how divergent the experiences of different users are. Is the technology not mature (but sure it is -- fingerprint ID has been around for quite some time), or is the particular sensor used extremely sensitive to different types of skin?

I notice a thread on macrumors that said that they tried to use finger print scanning for their security passes and found out that about 10% of the people can't get it to work. So maybe we're that 10% of the iphone 5s users.

smilleresq wrote:

 

My success rate is down to about 10% with my right thumb (and my right thumb works more so then my left, which is about 0-1%).

 

I've just been working with my left thumb and a genius visit said I should try other fingers. It sounds like you already have and it's no better. Here's another reason that I'm going to try creating prints of the same finger every time it stops working. Maybe I'll be able to get a conbination of 5 that will get me through 24 hours with "good enough" success. Have you tried anything like that yet?

Can you take a picture of the touch ID screen with your thumb positioned on the home button in the same position that you used to registered it, and post it here?

Just got off line with applecare. They have to call me back tomorow when sr advisor can talk to me. Too late tonite i guess. They wanted me to go to local applestore, I said im not spending my time and $ to travel an hour and pay for parking for your mistake. The guy understood and said he would have sr advisor call me at around 330pm est tommorow. I will re upate after then. If anyone has any help please let me know.

Train your most used finger(s) twice or more for a single fingerprint slot. This will significantly increase the chance that at least one of those fingerprint profiles will be recognized.

I have trained two slots for my right thumb, and two slots for my left thumb. After training, then labeling the slots, test to see which of trained slots recognizes the finger. A 50-50 split is optimal. If one slot is overwhelmingly the one that recognies the finger, then delete and retrain the other slot for that finger.

Touch ID is awesome!  Learn how to make it even better.