11 Replies Latest reply: Oct 7, 2013 8:42 AM by Tesserax
Bizzle Level 1 Level 1 (0 points)

cannot connect

  • Tesserax Level 8 Level 8 (49,250 points)

    Give the following Microsoft Support article a try to see if it can help you resolve the issue you are having connecting your Win7 PC to a wireless network.

  • Bizzle Level 1 Level 1 (0 points)

    More specifically I'm having trouble administering the router with airport utility.

  • Tesserax Level 8 Level 8 (49,250 points)

    Be sure that your PC is connected to Express either by wireless or wired BEFORE attempting to access it with the AirPort Utility. Also, temporarily, disable the Win7 software firewall to see if this helps.

  • Bizzle Level 1 Level 1 (0 points)

    I'm trying to help wife set up her wireless network.  I'm doing this in windows 7 bootcamp.  She is just a regular windows 7 pc.  I'm not with her right now.  I can set up my wireless with my macbook's airport express but when I attempt to scan for airports I get nothing in bootcamp.  I'm connected to the airport express wireless network which is plugged in upstairs.  I have another that is plugged in downstairs for airPlay.  Like I said the kitchen airport works fine and lets me post here in the forum in bootcamp, but both airport utility and itunes can't find the airplay router.  Also, like i said airport utility sees none of the airports.  Thanks in advance,

  • Bizzle Level 1 Level 1 (0 points)

    Another item of interest to me is that she can see the unprotected apple airport network (i.e. she can access the internet through it), but is having trouble securing it.  I tried securing it in bootcamp and the effects never took.  Any pointers.  Thanks in advance.

  • Bizzle Level 1 Level 1 (0 points)

    Sorry lots of information.  In my airport setup I'm connected to the modem through an ethernet connected wireless router to the modem.  Everyone else uses the wireless router I plugged airport express into, and I'm the only one who uses the wireless airport setup.  Windows 7 sees my configuration and shows a lan connection to main network then a wireless connection to airport network.  Like I said, I can use the internet in bootcamp so I know I can see out for all terms, but airport utility doesn't see my airTunes or the router in the kitchen.  I uninstalled and reinstalled airport utility.

  • Tesserax Level 8 Level 8 (49,250 points)

    I can set up my wireless with my macbook's airport express but when I attempt to scan for airports I get nothing in bootcamp.

    It sounds like you may need to update the Bootcamp drivers for your Mac.

     

    FWIW ... I don't use Bootcamp and use Parallels instead. I never had any issue with accessing my AirPort base stations using AirPort for Windows running on a hosted WinXP, Vista, Win7, or Win8 PC.

  • Tesserax Level 8 Level 8 (49,250 points)

    It is also important to use the latest version of the AirPort Utility for Windows, currently 5.6.1, with her Win7 PC.

     

    Again, since I don't use Bootcamp, I won't be able to help you with it. Sorry!

  • Tesserax Level 8 Level 8 (49,250 points)

    In my airport setup I'm connected to the modem through an ethernet connected wireless router to the modem.

    Sorry, but you will need to explain this a bit more so I can understand your exact network configuration.

     

    In addition to the AirPort Express, what is the make & model of each of the other pieces of networking hardware (routers, modem, etc.) that you have? Please identify the exact model of your Express as well.

     

    How are all these connected? Be Ethernet or wireless or both?

  • Bizzle Level 1 Level 1 (0 points)

    I got windows xp vm to see the routers here in wa.  But know we have a working ethernet to the modem in sc where the goal of getting the internet up is that major concern, but the wirelessly routed network says there is a network but it is unable to connect to the internet.  We set the router directly connected through an ethernet cable from the modem (a surfboard 6120) to the 7.6.4 airport express up using the same ip as on her iphone and using a bridge network.  Is that what we should be using.  I have set up these routers before and never used a bridge.  Any help would be great.  Thanks in advance

  • Tesserax Level 8 Level 8 (49,250 points)

    We set the router directly connected through an ethernet cable from the modem (a surfboard 6120) to the 7.6.4 airport express up using the same ip as on her iphone and using a bridge network.  Is that what we should be using.

    No, the AirPort Express in this case would need to have both DHCP & NAT enabled as the Motorola SB6120 is just a modem.