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Why Can't I see my iPad in iTunes?

I have downloaded the latest iTunes version and the latest IOS onto iPad and yet when i attach to my PC it doesn't open iTunes automatically and when i open iTunes I can't see my iPad. Instead Windows 8 (the worst software in the world!) opens my photo library. Why is this happening? Please help!

iPad 2, iOS 7.0.2

Posted on Oct 2, 2013 11:31 AM

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Question marked as Best reply

Posted on Oct 4, 2013 2:05 PM

Hello davidawatt,



I understand that your iPad is not recognized by iTunes. The following troubleshooting assistant may help to resolve your issue:


Apple - Support - iPad - iTunes Troubleshooting Assistant

http://www.apple.com/support/ipad/assistant/itunes/


For more advanced steps, see the following article:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538



Thanks,


Matt M.

4 replies
Question marked as Best reply

Oct 4, 2013 2:05 PM in response to davidawatt

Hello davidawatt,



I understand that your iPad is not recognized by iTunes. The following troubleshooting assistant may help to resolve your issue:


Apple - Support - iPad - iTunes Troubleshooting Assistant

http://www.apple.com/support/ipad/assistant/itunes/


For more advanced steps, see the following article:


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538



Thanks,


Matt M.

Why Can't I see my iPad in iTunes?

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