I have just purchased a mini ipad and can get it to connect with my wifi connection, but when u try and access anything, eg Internet, apps etc it does not do anything. I have another mini ipad connected the same way and it is working good, any ideas?
H
Hello there, Neil165.
To work through any potential software related issues, the following Knowledge Base article has extensive troubleshooting steps:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Aside from the main steps, if you still find the issue persists, the following part seems pertinent to your issue as well:
Unable to access the Internet while connected to Wi-Fi
- If you're using a public or commercial network, you may need to log in or subscribe.
- Check to see if you have a self-assigned IP address:
- Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap
.
- If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
- If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
- If they do not, consult with your network administrator or ISP for further assistance.
- If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Mini ipad issuesm
