LesRS

Q: My Iphone 5s will not connect with Facebook or Twitter over WiFi.

I just got my 5s on Sept 20. I updated to 7.0.2 and now I cannot access Facebook or Twitter over my home WiFi network. If I switch it off and go through LTE, it works fine. Does anyone else have this issue?

Posted on Oct 2, 2013 3:16 PM

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Q: My Iphone 5s will not connect with Facebook or Twitter over WiFi.

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  • by sterling r,

    sterling r sterling r Oct 4, 2013 12:31 PM in response to LesRS
    Community Specialists
    Oct 4, 2013 12:31 PM in response to LesRS

    Hello LesRS,

     

    Thank you for using Apple Support Communities!

    It sounds like the wifi on the phone is acting a little odd when trying to use the Facebook and Twitter websites. I suggest these troubleshooting steps outlined in the article named:

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap TS1398_i.png and Forget this Network.
    7. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

     

    If the issue persists, then I would recommend these steps from near the bottom af the article:

     

    If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.

    • If they do not, consult with your network administrator or ISP for further assistance.
    • If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    All the very best,

    Sterling