I cannot send email from Outlook 2011 (for Mac). But can send from other applications

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Level 1

4 points

I cannot send email from Outlook 2011 (for Mac). But can send from other applications

I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.

I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.

My settings

Incoming server - imap.mail.me.com

Use SSL to connect checked.

Outgoing server - smtp.mail.me.com

override default port checked (port 587)

use SSL to connect checked

authentication - Username and password.

I have rebuilt the database - no effect.

I continue to get the error

"Mail could not be sent

The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"

I have validated my username and password and rentered them both.

I have emptied the outbox and retried but nothing works.

Thanks for the help.

Posted on Oct 2, 2013 5:15 PM

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Answer 1

Oct 2, 2013 8:19 PM in response to eap51

Try using p06-smtp.mail.me.com for sending.

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Answer 2

eap51 Author

Level 1

4 points

Oct 2, 2013 8:56 PM in response to dianeoforegon

Thanks - tried that - did not work.

I have also tried deleting the @me.com of the username to no avail

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Answer 3

eap51 Author

Level 1

4 points

Oct 24, 2013 10:23 AM in response to eap51

Update - I now have it working.

am not really sure what exactly fixed it.

I changed a lot of things but my setup now has the following which I think fixed.

outgoing server - p06-smtp.mail.me.com

override default port checked - port now 587

on more options button changed it to "use incoming server info".

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