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leooo0820

Q: There is no sound when I try to see movie.

I happened few times before, and I found out if I play a random movie on my mac pro(which sound come from laptop first), turn the Airplay on, then swich to the movie I want to watch, it will have sound. But last time I tried to do so, it doesn't work anymore.

 

I tried to turned the Airplay on the top of Itunes, and it have sound. But if I turn the Airplay on the top of my laptop, I can see my laptop's screen on the TV but can't hear the sound! Iphone and Ipad have the same problem with mac, what is wrong with it?

Apple TV

Posted on Oct 2, 2013 6:06 PM

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Q: There is no sound when I try to see movie.

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  • Helpful answers

  • by schuang74,

    schuang74 schuang74 Oct 2, 2013 9:29 PM in response to leooo0820
    Level 1 (0 points)
    Oct 2, 2013 9:29 PM in response to leooo0820

    Yeah I have the same problem.  Sound from media seems to cut out at times.  The funny thing is while thee is no sound for music or movies, the Apple TV navigation sounds are loud and clear.  In order to get my sound back, I have to restart the Apple TV box.  One sound is working again I can't switch media too much or else the sound quits on me again... And then another restart.   Wow this last update has som serious problems.

  • by leooo0820,

    leooo0820 leooo0820 Oct 3, 2013 6:40 AM in response to schuang74
    Level 1 (0 points)
    Oct 3, 2013 6:40 AM in response to schuang74

    I tried few times restart the TV and Apple TV, it doesn't work....Anyway, thx!

  • by Rudegar,

    Rudegar Rudegar Oct 3, 2013 8:24 AM in response to leooo0820
    Level 7 (28,734 points)
    Apple TV
    Oct 3, 2013 8:24 AM in response to leooo0820

    if people turn on surround in the settings

    and just connect stereo speakers they are fine until the first time they play

    media which really support surround because then their stereo speakers act

    the front left and right role and most audio in movies like talk and the likes

    play out of the center speaker which in that case will be absent

    check it's set to stereo in settings of the appletv

  • by schuang74,

    schuang74 schuang74 Oct 3, 2013 11:00 AM in response to leooo0820
    Level 1 (0 points)
    Oct 3, 2013 11:00 AM in response to leooo0820

    Actually no, thats not the problem I have.  The sound plays fine after a restart, however if I switch media, or jump out of a movie and then jump back into the same movie, sound all of a sudden is gone.  Once the sound is gone... its gone for all media and won't come back until after I restart the Apple TV.  Through all of this however the Apple TV navigation sound FX are all fine.  When I play music and movies, you see the progress bar moving on screen for music and you see video play, but you don't hear anything.  Wasn't like this prior to the last update.