I've restarted, rebooted and disconnected. My Apple Mouse & Keyboard won't connect.
Help?
It "connects" but won't pair... For the mouse says, "The pairing attempt was unsuccessful. This configuration of Mac OS X and Bluetooth software could be invalid or unsupported."
.sg
MacBook Pro, Mac OS X (10.7.5)
I can find it so that shows "connected" but pairing won't happen with either Mac Mouse or Apple Keyboard. They both worked fine before I dl'd the update today...
Please take each of the following steps until the problem is resolved. With a desktop Mac, you may need to use a USB keyboard or mouse. You should always have one of each available as a spare.
Step 1
Follow the instructions on the applicable pages linked below:
How to set up your Apple Wireless Keyboard
How to set up your Apple Wireless Mouse or Magic Trackpad
Step 2
Reset the System Management Controller.
Step 3
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.Bluetooth.plist
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Thanks. I'm not in front of my macbook pro again until tomorrow. I'll try what you suggest & report back...
I only had to get through Step 2: Reset the System Management Controller.
Everything connected right back and is working fine.
Thanks for saving me a trip to the Apple Store!
.sg
than you very much
step 2 did the trick
(Mac Book Pro 10.7.5)
SK
My problem was rectified by simply going to Preferences and turning off Bluetooth then turning it back on. Wham!! mouse is connected and stays connected until system goes into sleep mode for an extended period of time then I just repeat the off/on and I'm connected again.
Why won't bluetooth devices connect after updating to 10.7.5?
