8 Replies Latest reply: Feb 24, 2014 5:33 PM by Gwarfums
Elip007 Level 1 Level 1 (0 points)

I've been looking nearly everywhere for a way to update my drivers. Everywhere I look seem to be giving the answer but that never seems to work for me.


"AMD Radeon HD 6770M" is out of date.

From my limited knowledge about computers, I believe I need it updated to play some of the newer games out on the market.


I am currently running Windows 7 32bit using Bootcamp.


Using http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx and other programs out there, I receive an error every time. It says "AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer."


I've tried nearly everything out there and need help getting my computer updated.

Help is greatly appreciated!

iMac (27-inch Mid 2011), Windows 7
  • BDAqua Level 10 Level 10 (119,090 points)



    I think Win7 64 bit is needed, & Apple provides the drivers for video...




    Which drivers are included with the OS X Windows Support Software (drivers) download?
    The Boot Camp 5.0 software includes these Mac drivers for Windows:

    • Apple Bluetooth
    • Apple Keyboard Support
    • Apple Remote Driver
    • Apple Trackpad
    • Atheros 802.11 Wireless
    • ATI Graphics
    • Boot Camp control panel for Microsoft Windows
    • Boot Camp System Task Notification item (System Tray)
    • Broadcom Wireless
    • Intel Chipset Software
    • Intel Integrated Graphics
    • iSight Camera
    • Marvel Yukon Ethernet
    • nVidia Graphics
    • Cirrus Logic Audio
    • Realtek Audio
    • SigmaTel Audio
    • Startup Disk control panel for Microsoft Windows
    • Thunderbolt
    • USB 3


    Which versions of Windows work with Boot Camp 5?
    You can use:

    • Microsoft Windows 8 (64-bit)
    • Microsoft Windows 8 Pro (64-bit)
    • Microsoft Windows 7 Home Premium (64-bit)
    • Microsoft Windows 7 Professional (64-bit)
    • Microsoft Windows 7 Ultimate (64-bit)

    Windows XP, Windows Vista, and Enterprise versions of Windows 7 and Windows 8 are not supported.

  • Elip007 Level 1 Level 1 (0 points)

    I'm using Microsoft Windows 7 Ultimate (32-bit)


    I previously had 64-bit but had the exact same problem. My drivers weren't able to update. Everything runs fine except I need my video to be updated and it won't allow me. Same issue with both 64/32 - bit.


    Would upgrading to Windows 8 Pro (64 - bit) change anything?

  • BDAqua Level 10 Level 10 (119,090 points)

    Problem is, Apple needs to provide the updated drivers, no idea if they've done so for Win8, though one might expect them to be newer.

  • igMac97 Level 1 Level 1 (0 points)

    they haven´t done it for w7 and neither for w8. i don´t know when using latest bootcamp when it downloads drivers to install windows, if those are the good ones. i bought battlefield 4 recently, and thanks to this, I can´t run it in lowest settings. anyone knows another solution?

  • ado811 Level 1 Level 1 (0 points)

    I have a late 2011 21.5" iMac I was having this error as well as poor performance in BF4 I downloaded the notebook beta driver for 13.11 and now it works like a dream


    here's the link


  • igMac97 Level 1 Level 1 (0 points)

    first, thanks for replying!!

    next, my graphics card is an amd hd 6770m. i downloaded 13.9 mobility drivers(they appear on that page) and when going to install it says it can´t, theres an incompatible activator or something like that. actually, i didn´t tryed with 13.11. did you istalled 13.11 directly or did you first uninstall apple bootcamp provided drivers and then install de 13.11? i have an imac mid 2011. similar to yours. also 21,5". thanks!!

  • Quri72 Level 1 Level 1 (0 points)

    I found a solution that worked for me.

    Download the file and install.

    For 64-bit: http://www2.ati.com/drivers/mobile/13-12_mobility_win7_win8_64_dd_ccc_whql.exe

    For 32-bit: http://www2.ati.com/drivers/mobile/13-12_mobility_win7_win8_32_dd_ccc_whql.exe


    When I installed it said it had failed but it worked anyway.

    It looked like it had stop in the middle of the installation but be patient, it will continue after a while.

  • Gwarfums Level 1 Level 1 (0 points)

    You, sir, are my hero. I've tried downloading every possible driver from their site and this is the first time it actually worked- thank you so much!