Need Help Updating AMD Driver

Question

Level 1

8 points

Need Help Updating AMD Driver

I've been looking nearly everywhere for a way to update my drivers. Everywhere I look seem to be giving the answer but that never seems to work for me.

"AMD Radeon HD 6770M" is out of date.

From my limited knowledge about computers, I believe I need it updated to play some of the newer games out on the market.

I am currently running Windows 7 32bit using Bootcamp.

Using http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx and other programs out there, I receive an error every time. It says "AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer."

I've tried nearly everything out there and need help getting my computer updated.

Help is greatly appreciated!

iMac (27-inch Mid 2011), Windows 7

Posted on Oct 2, 2013 9:46 PM

Reply

Answer 1

BDAqua

Level 10

239,117 points

Oct 3, 2013 12:05 PM in response to Elip007

Hello,

I think Win7 64 bit is needed, & Apple provides the drivers for video...

http://support.apple.com/kb/HT5639

Which drivers are included with the OS X Windows Support Software (drivers) download?
The Boot Camp 5.0 software includes these Mac drivers for Windows:

Apple Bluetooth
Apple Keyboard Support
Apple Remote Driver
Apple Trackpad
Atheros 802.11 Wireless
ATI Graphics
Boot Camp control panel for Microsoft Windows
Boot Camp System Task Notification item (System Tray)
Broadcom Wireless
Intel Chipset Software
Intel Integrated Graphics
iSight Camera
Marvel Yukon Ethernet
nVidia Graphics
Cirrus Logic Audio
Realtek Audio
SigmaTel Audio
Startup Disk control panel for Microsoft Windows
Thunderbolt
USB 3

Which versions of Windows work with Boot Camp 5?
You can use:

Microsoft Windows 8 (64-bit)
Microsoft Windows 8 Pro (64-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Ultimate (64-bit)

Windows XP, Windows Vista, and Enterprise versions of Windows 7 and Windows 8 are not supported.

Reply

Answer 2

Elip007 Author

Level 1

8 points

Oct 3, 2013 3:26 PM in response to BDAqua

I'm using Microsoft Windows 7 Ultimate (32-bit)

I previously had 64-bit but had the exact same problem. My drivers weren't able to update. Everything runs fine except I need my video to be updated and it won't allow me. Same issue with both 64/32 - bit.

Would upgrading to Windows 8 Pro (64 - bit) change anything?

Reply

Answer 3

BDAqua

Level 10

239,117 points

Oct 3, 2013 6:29 PM in response to Elip007

Problem is, Apple needs to provide the updated drivers, no idea if they've done so for Win8, though one might expect them to be newer.

Reply

Answer 4

igMac97

Level 1

0 points

Dec 17, 2013 6:49 AM in response to BDAqua

they haven´t done it for w7 and neither for w8. i don´t know when using latest bootcamp when it downloads drivers to install windows, if those are the good ones. i bought battlefield 4 recently, and thanks to this, I can´t run it in lowest settings. anyone knows another solution?

Reply

Answer 5

ado811

Level 1

4 points

Dec 18, 2013 2:58 AM in response to Elip007

I have a late 2011 21.5" iMac I was having this error as well as poor performance in BF4 I downloaded the notebook beta driver for 13.11 and now it works like a dream

here's the link

http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064

Reply

Answer 6

igMac97

Level 1

0 points

Dec 18, 2013 12:32 PM in response to ado811

first, thanks for replying!!

next, my graphics card is an amd hd 6770m. i downloaded 13.9 mobility drivers(they appear on that page) and when going to install it says it can´t, theres an incompatible activator or something like that. actually, i didn´t tryed with 13.11. did you istalled 13.11 directly or did you first uninstall apple bootcamp provided drivers and then install de 13.11? i have an imac mid 2011. similar to yours. also 21,5". thanks!!

Reply