3 Replies Latest reply: Oct 4, 2013 6:25 PM by GrumpyGator
NOSNI0 Level 1 Level 1 (0 points)

Have updated my ipad to ios7 as instructed. Now my computer says I need to update iTunes.Downloaded update but when it gets to uninstalling older version I get the message

"The feature you are trying to use is on a network resource that is unavailable.Click Ok to try again or enter an alternate path to a folder containing the installation package `iTunes.msi`

When I close this box I get a message "the older version of iTunes cannot be removed.Contact your technical support group" (impossible to fathom how that`s done)

The get message "Errors occurred whilst installing the updates.If the problem persists choose tools download only and by installing manually" Tried this without success.

Also tried to follow Apples advice on how to uninstall  using `control panel` etc. Didn`t work and can`t get rid in order to reinstall. Can someone please help. Thank you. Sam.


iPad (4th gen) Wi-Fi, iOS 7.0.1