HT204266: Use the App Store on your iOS devices, Apple TV, or computer

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Travelgran
Level 1 (0 points)

Q: Why are my apps not updating? Problem started the first of this month

Has any one any problems with apps update ?

Mine will not update now but has been no problem before the beginning of October

iPad 2, iOS 7.0.2

Posted on Oct 3, 2013 8:45 AM

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Travelgran

Q: Why are my apps not updating? Problem started the first of this month

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  • Helpful answers

  • by Steve Nicholls,

    Steve Nicholls Steve Nicholls Oct 3, 2013 8:50 AM in response to Travelgran
    Level 4 (1,570 points)
    Apple Watch
    Oct 3, 2013 8:50 AM in response to Travelgran

    Have you got auto-updates turned on? If so they will only update when you are connected to a Wi-Fi network.

     

    Regards,

     

     

    Steve

  • by Skydiver119,

    Skydiver119 Skydiver119 Oct 3, 2013 10:44 AM in response to Travelgran
    Level 7 (28,500 points)
    iPad
    Oct 3, 2013 10:44 AM in response to Travelgran

    There's not a single solution. I had an issue where my iPad apps wouldn't update via the iPad, they would only update through iTUnes. Then I tried to buy an app, the App Store declared that I'd never bought anything from them and had to answer my security questions, which I couldn't and, long story short, ended up haveing to have Apple call me to reset my security questions (I made multiple requests for the reset e-mail and it never came)

     

    http://www.apple.com/support/appleid/

     

    I'd poke around in here. Perhaps the manage your ID part. And maybe even schedule a phone call to see if they can track down what the issue is.